SU - Customer Service Representative

Remotemid

Customer Support SpecialistCustomer

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Quick Summary

Overview

The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars!

Key Responsibilities

Communicate with customers via phone, email and chat. Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer's needs. Data entry in various platforms. Administrative tasks.

Requirements Summary

An English or Afrikaans accent. Sales experience and comfort. Typing at least 50 words per minute. 1-5 years of customer service experience. Knowledge of Google Workspace and various customer relationship management softwares.

Technical Tools

google-workspaceecommerce

Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!

Responsibilities

~1 min read

→Communicate with customers via phone, email and chat.
→Provide knowledgeable answers to questions about product, pricing and availability.
→Work with internal departments to meet customer's needs.
→Data entry in various platforms.
→Administrative tasks.
→Work United States business hours.

Requirements

~1 min read

An English or Afrikaans accent.
Sales experience and comfort.
Typing at least 50 words per minute.
1-5 years of customer service experience.
Knowledge of Google Workspace and various customer relationship management softwares.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.

We have a VERY strong demand among our clients for customer service representatives.