SU - Maintenance Coordinator

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Maintenance CoordinatorConstruction & Real Estate

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Quick Summary

Overview

Maintenance Coordinator Location: South Africa Schedule: Full-time, U.S. working hours (CST or EST overlap) Industry: Property Management Salary Range: $1,300 – $2,000 USD/month About the Role A growing U.S.-based property management firm, is hiring 2 Maintenance Coordinators to support its…

Key Responsibilities

Respond to maintenance requests from tenants and owners in a timely and professional manner Triage and prioritize work orders based on urgency and severity Dispatch service vendors or in-house technicians Communicate with residents and vendors to…

Requirements Summary

2+ years of experience in a Maintenance Coordinator or similar role within property management Excellent written and spoken English Strong customer service orientation — calm, friendly, and solutions-focused under pressure Detail-oriented and…

Technical Tools

Maintenance CoordinatorConstruction & Real Estate

Maintenance Coordinator

Location: South Africa
Schedule: Full-time, U.S. working hours (CST or EST overlap)
Industry: Property Management
Salary Range: $1,300 – $2,000 USD/month

About the Role

A growing U.S.-based property management firm, is hiring 2 Maintenance Coordinators to support its expanding portfolio of residential properties. This is a long-term, full-time remote role with a U.S. company that values proactive communication, reliability, and critical thinking.

As a Maintenance Coordinator, you'll be the first point of contact for tenants reporting maintenance issues. You’ll triage, prioritize, and assign work orders through platforms like AppFolio and Property Meld — ensuring that repairs are handled quickly and efficiently.

Responsibilities:

Respond to maintenance requests from tenants and owners in a timely and professional manner
Triage and prioritize work orders based on urgency and severity
Dispatch service vendors or in-house technicians
Communicate with residents and vendors to follow up on repairs and completion timelines
Use AppFolio and Property Meld to manage and track maintenance issues
Document all communications and status updates within the system
Support the property management team with reporting and vendor coordination

Requirements:

2+ years of experience in a Maintenance Coordinator or similar role within property management
Excellent written and spoken English
Strong customer service orientation — calm, friendly, and solutions-focused under pressure
Detail-oriented and organized — able to juggle multiple requests and priorities
Critical thinker — able to assess maintenance requests and determine the best course of action
Familiarity with urgency ranking of maintenance issues (e.g., emergency vs. routine)
Proficient in AppFolio and Property Meld (strongly preferred)
Able to work full-time during U.S. business hours (CST/EST overlap)

Bonus: