TikTok Shop Ops Analyst (2) - 18681

Position :Tiktok Shop Operations Analyst (Backend / Technical)
Work hours: 9am-5pm Eastern Timezone, Monday-Friday
Salary budget: 1,100-1,300usd/month
Location: Remote –Philippines
Type of Contract : Independent Contractor
 

The Company is a fast-growing, TikTok-native marketing agency that partners with brands to fully manage and scale their TikTok presence.


Unlike traditional agencies, we operate as an end-to-end TikTok partner, owning execution across:

 

• TikTok Shop setup & operations
• Creator/affiliate management
• Campaign execution
• Performance optimization

The team operates in pod structures, where each Account Manager is supported by:

 

• TikTok Shop Operations Specialists (technical/backend)
• Creator/Affiliate Specialists (growth/marketing)

Due to rapid client growth in Q1, we are expanding its TikTok Shop Operations team to support increasing demand.

 

We are currently experiencing a capacity gap:

 

• 7 existing TikTok Shop Ops team members
• 3+ Account Managers currently under-supported
• Need to hire 3 additional specialists immediately

The biggest challenge so far:

 

Most candidates are strong in affiliate/creator campaigns, but lack the technical/backend TikTok Shop expertise required for this role.

 

This position is NOT a marketing role.
It is a technical operations role focused on infrastructure, setup, and troubleshooting.

 

This role is focused on the backend operations and technical management of TikTok Shop accounts for multiple client brands.

 

• Build and launch TikTok Shop accounts for new client brands
• Configure product listings, SKUs, pricing, and catalog structures
• Ensure proper integrations with eCommerce systems where applicable

• Manage day-to-day TikTok Shop functionality
• Monitor product listings, inventory syncing, and order flows
• Ensure all systems are running smoothly across accounts

• Diagnose and resolve TikTok Shop errors, bugs, and operational issues
• Handle account flags, product disapprovals, and listing issues
• Work directly within TikTok Shop backend tools to fix problems quickly

• Assist in setting up campaigns from an operational standpoint
• Ensure backend readiness for affiliate/creator campaigns
• Support campaign execution from a systems/process perspective

• Work closely with:
  • Account Managers
  • Creator/Affiliate Teams
• Act as the technical backbone of each client pod

• TikTok Shops are fully set up, error-free, and scalable
• Minimal downtime or operational issues across accounts
• Fast resolution of backend problems
• Account Managers are fully supported operationally
• Systems run smoothly without constant oversight

• Direct, hands-on experience with TikTok Shop backend
• Proven experience with:
  • Shop setup
  • Product listings
  • Catalog management
  • Troubleshooting platform issues
• Strong understanding of TikTok Shop operations (not just marketing)

• Exposure to affiliate/creator campaign workflows
• eCommerce experience (Shopify, etc.)
• Experience supporting multiple brands/accounts

To be very clear (based on past hiring challenges):
This is NOT:

• A content creator role
• A TikTok growth/strategy role
• An influencer/affiliate manager role

Candidates who are primarily:

• UGC creators
• Influencer managers
• Campaign strategists

 Will not be a fit unless they also have strong backend ops experience.

• Highly detail-oriented
• Process-driven and structured
• Strong problem-solver (especially with platform issues)
• Comfortable working in fast-paced, high-growth environments
• Looking for a long-term, full-time role (not freelance work)