Virtual Assistant 2 - Project Management Specialist - 19456

Location: Remote (Latin America Preferred)
Employment Type: Full-Time
Time Zone Requirement: U.S. Central Time (8:00 AM – 5:00 PM CT)
Department: Operations / Project Coordination
Reports To: Owner / Operations Manager

Compensation: Competitive (Based on Experience)

We are a growing residential painting company focused on delivering high-quality work and a seamless customer experience.

Our projects rely on strong communication between customers, field crews, and internal operations. We emphasize transparency, accountability, and real-time updates to ensure every project runs smoothly from start to finish.

We pride ourselves on:

• Delivering high-quality painting services

• Maintaining clear communication with customers

• Keeping projects organized and on track

• Building trust through consistent updates and reliability

We are seeking a bilingual Virtual Assistant – Project Management Specialist to help coordinate and track active painting projects.

This is not a highly technical construction project management role. Instead, this position focuses on communication, coordination, and tracking progress across multiple jobs.

You will act as the bridge between customers, painters, and the internal team—ensuring updates are accurate, timely, and clearly communicated.

This role is ideal for someone who is highly organized, detail-oriented, and thrives in a fast-paced environment where communication is key.

• Conduct daily check-ins with painting crews

• Confirm crew arrival via photo (selfie check-ins)

• Ensure all jobs start on time and are properly staffed

• Track the status of active projects throughout the day

• Identify delays, issues, or changes in scope

• Communicate updates to internal team and customers

• Ensure all projects stay on schedule

• Collect progress photos from painters

• Gather a short (3-sentence) project summary from crews

• Translate updates into clear, professional English

• Send daily updates to customers in a timely manner

• Act as the communication bridge between customers and field teams

• Ensure customers are informed and confident in project progress

• Address basic questions or escalate issues when needed

• Assist with ordering paint and materials

• Coordinate delivery timing with project schedules

• Ensure crews have what they need to complete jobs

• Maintain accurate records of project progress

• Track multiple jobs simultaneously

• Support general operational and administrative tasks

• 2–5 years of experience as a Virtual Assistant, Project Coordinator, or Operations Support

• Bilingual (Spanish & English required)

• Strong communication skills (written and verbal)

• Experience coordinating or tracking projects (not necessarily technical PM)

• High level of organization and attention to detail

• Ability to manage multiple workflows simultaneously

• Ability to work independently in a remote environment

• Excellent communication and translation skills

• Strong attention to detail

• Proactive problem-solving mindset

• High level of accountability and reliability

• Ability to stay organized in a fast-paced environment

• Google Workspace / Microsoft Office

• Communication tools (Slack, WhatsApp, email)

• CRM or project tracking tools (preferred)

• Basic reporting and documentation

• Experience in home services (painting, construction, cleaning, etc.)

• Experience working with field teams or contractors

• Familiarity with scheduling or dispatch tools

• Experience working with U.S.-based clients

• Previous experience in customer-facing roles

• Reliable high-speed internet connection

• Smartphone capable of receiving photos and communicating with field teams

• Quiet and professional remote work environment

• Ability to work U.S. Central Time hours (8 AM – 5 PM CT)

• Fully remote role

• Fast-paced, operations-driven environment

• High communication with field teams and customers

• Direct collaboration with owner and operations team

Monday – Friday
8:00 AM – 5:00 PM CT
(1-hour unpaid lunch)

• Bilingual professionals who excel in communication and coordination

• Highly organized individuals who enjoy tracking multiple moving parts

• Detail-oriented candidates who ensure nothing is missed

• Self-starters who take ownership of responsibilities

• Individuals looking to grow in operations or project coordination

• Not a technical construction project manager role

• Not a passive administrative role — requires constant communication and follow-up

• Not suitable for individuals uncomfortable working with field teams

We are committed to building a diverse and inclusive workplace and welcome candidates from all backgrounds to apply.