21h ago
New
$99,360 to $111,780/yr

Account Representative

United StatesUnited States·Robesoniamid
Customer SupportCustomer Service Representative
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Quick Summary

Key Responsibilities

Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.

Technical Tools
Customer SupportCustomer Service Representative

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

 

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people. 

This position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, incrThis position will coordinate all direct sales activities relative to those existing / prospective accounts found within the assigned area of responsibility. Makes regular contact with existing accounts and prospects continuing to perform discovery, increase  understanding of the customer/prospect business model, learning what would qualify as true value offerings. Then utilizing Sonoco resources bring forth those value offerings to the customer / prospect. The foremost focus remains on increased profitable sales growth with new and existing accounts to increase our market share striving to enhance Sonoco’s overall position in all our served and potential markets.  The position may require acting as National Manager for specific accounts that span regions. Their responsibility is to take a leadership position to coordinate the activities of these multiple location accounts through the local Sonoco representatives handling these separate locations. This coordination will require clear and concise communication skills and the ability to give a measurable path to achieve profitable sales growth and increase our market share.


Responsibilities

~2 min read
  • →Prepares and maintains updated account plans for major accounts and prospective accounts found within assigned area of responsibility.
  • →Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
  • →Implements and coordinates activities relative to each account plan and monitors each plan for effectiveness.
  • →Provides appropriate personnel with progress reports covering each account plan on a regular basis.
  • →Establishes and monitors closely a call plan for all customers and prospective customers within assigned area of responsibility and implements changes as required.
  • →Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends and all other factors impacting volume levels.
  • →Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
  • →Maintains up to date information with regard to gross margins for all major accounts and makes pricing recommendations as appropriate.
  • →Establishes and maintains multi level contacts at all major existing and prospective accounts. 
  • →Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through reports of call.
  • →Seeks out and promotes new product and service offerings as well as new uses for existing product lines and potential candidates for acquisition.
  • →Develops and maintains territory sales funnel for prospective new business.
  • →Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
  • →Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
  • →Assists division marketing with trade shows, conventions, and trade association meetings as requested.
  • →Stays abreast of current selling techniques and makes every effort to constantly improve product knowledge and knowledge of the marketplace.
  • →Champions new products and services as requested for the region and/or the division,
  • →Submits expense reports, reports of call and itineraries on a weekly basis and all other reports on schedule.
  • →Promotes company goodwill and maintains proper relationships with customers and prospective customers.
  • →Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations and other such data in contacts with external parties.
  • →Complies with all company policies.


  • You have a 4-year undergraduate degree or equivalent experience
  • You have 3 years of sales experience minimum
  • Proven record of sales prospecting and new business development
  • Proven ability to manage multiple sales development projects through a complex development process
  • Familiarity with the packaging industry, specifically Film Cores

What We Offer

~1 min read
✓Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
✓401(k) retirement plan with company match
✓Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
✓Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
✓Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
✓Tuition reimbursement

Account Representative II: The annual base salary range for this role is from $99,360 to $111,780 , plus a annual target bonus of 12.5% of base salary


Senior Account Representative: The annual base salary range for this role is from $111,760 to $125,730, plus a annual target bonus of 12.5% of base salary


Account Manager: The annual base salary range for this role is from $124,800 to $140,400, plus a annual target bonus of 12.5% of base salary.


#LI-CB1

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. *Benefits listed below are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on your location (within the U.S. or global), or if you are a union employee.

Location & Eligibility

Where is the job
Robesonia, United States
On-site at the office
Who can apply
US

About this job

Pay per year
$99,360–$111,780 a year
174% above the $38,480 median for Customer Service Representative jobs on Jobera (2,445 salaries).
Who can apply
United States
Posted
Today
Employer
has 306 open jobs on Jobera in 2 countries.

Listing Details

Posted
November 6, 2026
First seen
November 6, 2026
Last seen
November 6, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
63%
Scored at
November 6, 2026

Signal breakdown

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Account Representative$99,360 to $111,780