Senior Incident Response Consultant 2

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.

 

Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.

 

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Sophos is seeking an experienced and motivated Senior Incident Response Consultant to join our Digital Forensics & Incident Response (IR) service. The Sophos DFIR team is an elite group of incident responders that are engaged by organizations worldwide to respond to and neutralize cyber threats. Specializing in industry-standard forensic tools and Sophos technologies, the team provides comprehensive investigations, response actions, remediation guidance, and root cause analysis to combat a wide range of cybersecurity incidents.

 

As a Senior Incident Response Consultant on the Sophos DFIR team, you will be responsible for spearheading incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer-facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team. You will also be responsible for coordinating with legal counsel and cyber insurance carriers as needed.

In this role, you will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration occurred, provided the necessary evidence is available.

At the culmination of each engagement, you will be responsible for producing an executive summary-style report, which will include a timeline of key events mapped to the MITRE ATT&CK framework. This comprehensive report will serve as a valuable resource for stakeholders, highlighting the steps taken to combat the cybersecurity incident and provide remediation guidance.

The ideal candidate will have superior experience in some of the example disciplines, computer, network, cloud, memory, and email forensics, incident response including the technical management of high-profile security incidents, threat hunting and analysis, web application security, penetration testing, leading red and / or blue teaming exercises, and open-source intelligence (OSINT). This role requires a logical, pragmatic, meticulous, analytical, and authoritative person who is highly skilled in managing technical teams and has an elite understanding of core advanced threat detection, forensic methodologies, and incident response best practices to effectively manage and mitigate the technical aspects of complex security incidents.  This person leads the incident response, not just review and analyze data.

Lead kick off calls with customers to understand their situation and identify initial response actions to contain the threat

Be a trusted advisor to customers and provide guidance on best practices following an incident

Lead daily update calls for customers to deliver forensic findings

Deliver concise email updates to customers between update calls

Direct the forensic investigations, identify priorities, and delegate tasks to analysts

Conduct multiple incidents concurrently

Determine TTPs identified by analysts and add them to the threat intel platform

Write clear and concise Executive Summary style reports in a timely manner

Responsible for basic to moderate complexity projects that contribute to the development of the Sophos DFIR service

Provide daily handover notes to teams located in different time zones, or when incident responsibility is being transferred to another Incident Lead

10+ years of experience leading incident response investigations involving ransomware, network breaches, malicious insiders, and web applications and database services.

Experience leading BEC investigations

Conduct in-depth digital forensic analysis of data extracted from cloud environments such as AWS, Microsoft Azure, and GCP

Continuously learning and staying informed of the changing threat landscape

Proven track record of successful neutralization and remediation of ransomware threats

Excellent understanding of the Incident Response process

Excellent understanding of cyber risks and able to qualify them to customers

Excellent oral communication skills

Strong written communication skills

Ability to manage time effectively

Able to delegate and prioritize tasks across multiple incidents

Able to excel under stressful circumstances

Occasionally willing to begin work early and/or stay late when warranted for customer engagements

Strong grasp of the MITRE ATT&CK framework

Enjoy mentoring and assisting in the development of junior analysts

A team-player attitude with a willingness to share knowledge

Ability to work some weekends and holidays

Being curious and asking questions

In Canada, the base salary for this role ranges from $131,000 to $219,000. In addition to base salary, we offer additional  compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. ​

 

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At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

 

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing

 

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

 

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