IT Licensing Technician

The IT Licensing Technician keeps the licensing engine running by owning the high-volume day-to-day activities. In this role, you'll handle request intake/fulfillment, inventory tracking, basic VAR coordination, and off-the-shelf software support. This high-ownership role ensures engineers receive tools quickly during critical campaigns.

• →Process high-volume license and user requests with speed and accuracy.
• →Manage inventory, track counts, and flag issues early.
• →Handle one-off/off-the-shelf software procurement, deployment, and maintenance.
• →Partner with VARs for basic allocations and operational support.
• →Generate simple usage reports and maintain records.
• →Take repetitive toil/churn off Analysts and continuously reduce friction for users.
• →Coordinate with IT Services for seamless delivery.

• High school diploma or equivalency certificate.
• 1+ years of professional experience in IT support, licensing operations, or asset tracking.

• Bachelor's degree in an IT discipline.
• Strong organization skills and ability to handle high request volume in a fast-paced environment.
• Comfortable with spreadsheets, basic tracking tools, and attention to detail.
• Solid communication skills with technical teams and vendors.
• Exposure to software tools in aerospace/engineering environments.
• Experience in high-growth or high-cadence operations.
• Familiarity with basic licensing models or inventory systems.

• Must be available for the following shift:
  • Monday to Friday (9:00AM - 5:00PM)
• Must have valid driver's license.
• This role is an on-site position - remote work or hybrid will not be considered.
• Must be willing to work overtime, and/or weekends as needed.

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.