Sr. Accountant, AI Operations

Play a key role in the finance organization by serving as the operational backbone of billing operations. This hands-on role owns the end-to-end order-to-cash lifecycle across complex revenue streams, including seat-based subscriptions, usage/consumption-based models, pre-committed contracts, uncommitted (pay-as-you-go) arrangements, hybrid billing structures, and enterprise custom deals. The ideal candidate reimagines processes rather than simply managing them, partnering cross-functionally to ensure billing accuracy, revenue integrity, and an exceptional customer experience.

• →Own and manage the full order-to-cash billing cycle from booking through invoicing, collections, and cash application across all revenue streams
• →Oversee billing operations for diverse monetization models: seat-based licensing, usage/consumption-based billing, pre-committed contracts, uncommitted/on-demand arrangements, hybrid models, and enterprise custom deal structures
• →Ensure invoicing accuracy, proper tax treatment (VAT/Sales Tax), and compliance with contractual billing terms
• →Manage order processing workflows, establish and enforce SLAs, and drive down cycle times and error rates
• →Reconcile bookings data and ensure alignment between CRM, billing platforms, and the general ledger
• →Partner with Revenue Accounting to support accurate revenue recognition under ASC 606
• →Ensure billing practices support clean, auditable revenue streams and SOX compliance readiness
• →Develop and monitor KPIs including DSO, billing accuracy, aging analysis, collection efficiency, and revenue leakage metrics
• →Support monthly and quarterly close processes with timely, accurate billing data
• →Act as a subject matter expert across the billing technology stack and drive system optimization
• →Identify and implement process automation, eliminate manual touchpoints, and build scalable workflows
• →Lead, mentor, and develop a team of billing and order management professionals
• →Serve as the connective tissue between Sales, Deal Desk, Legal, Revenue Accounting, Collections, Engineering, and Product teams
• →Represent the billing function in cross-functional projects including new product launches, pricing model changes, and system migrations

• Bachelor’s degree
• 4+ years of accounting experience

• Bachelor’s degree in accounting, finance, business, or other business discipline
• 4+ years of experience in Billing Operations, Order Management, Accounts Receivable, or Order-to-Cash functions within SaaS, technology, or subscription-based businesses
• CPA license or equivalent
• Strong understanding of ASC 606 revenue recognition principles
• Deep expertise managing multiple billing models simultaneously
• Hands-on experience with billing and financial systems in complex, multi-system environments
• Strong motivation for automation and process improvement
• Experience with SQL, Power BI tools, or billing analytics platforms
• Familiarity with multi-currency billing, international tax compliance, or multi-entity operations
• Prior experience in high-growth, scaling environments

• Must be willing to work overtime and/or weekends as needed
• This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.