Sales Assistants - Full Time

CUSTOMER CARE
• To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
• To communicate with the customers in and effective and welcoming manner

OPERATIONAL & STORE PRESENTATION
• To accurately compute sales prices, total purchases and receive & process appropriate payment from the customers in line with cash register and/or cash handling policy
• Assist customers in bagging purchases
• Maintain knowledge of current in store sales and promotions
• Answer customer queries with regard to the store and its merchandise
• To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
• Open and close cash registers performing tasks such as counting money, balancing cash drawers and making deposits in line with cash handling policy
• Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
• Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
• Maintain a clean and well organised back store area
• To receive and check stock in line with company guidelines
• Ensure stock is packed in line with company merchandising guidelines
• Update shelf edged labels as instructed by the Assistant Store Manager
• To rotate stock appropriately minimising waste
• To be vigilant at all times to prevent stock loss and waste
• To conduct stock takes as instructed by Assistant Store Manager/Store Manager
• To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards


GENERAL
• Any other duties that may be assigned to you by the Assistant Store Manager/Store Manager

• Excellent interpersonal and communication skills

• Excellent communication skills

• Numerical abilities

• The ability to work as part of a team

• The ability to use initiative

• Sound judgement with the ability to make decisions

• Self-motivated

• Good attention to detail