Housekeeping Duty Manager

SantaPark Arctic World is a Finnish hospitality and experience company with a big heart and a passion for excellence. Nestled in the heart of the Arctic, we offer a blend of luxury, local traditions, magic, and nature's wonders all year round.

Our Housekeeping Team plays a crucial role in maintaining the reputation of several locations and venues of SantaPark Arctic World. The team provides our guests with a clean, comfortable, and enjoyable environment throughout their stay. This team works side by side with maintenance and operations to ensure our guests make lifelong memories in the Arctic Circle.

Their diligent efforts contribute to guest satisfaction, health and safety, operational efficiency, revenue generation, and compliance with regulations, making them a cornerstone of the hospitality industry. We are proud to say our Housekeeping team maintains an exceptional standard and enhances the guest experience. 

• Housekeeping in different locations in Rovaniemi

  • Arctic TreeHouse Hotel and Rakas Restaurant & Bar

  • SantaPark - Home Cavern of Santa Claus

  • Santa Claus Secret Forest—Joulukka

  • Hidden Arctic Cloud Villas

• Driving in snow conditions

• Interaction with guests

• Manage housekeeping daily procedures

• Supervise and guide housekeepers at their duties

• Assist the head of housekeeping at her/his duties

• Temporarily fill in Housekeeper Manager

• Participate in familiarization of new employees

• Oversee the quality of housekeeping

• Manage inventory and ordering supplies

• Plan rosters and check the realization of the hours for the salaries when needed

✨ General requirements

• Capable of completing work tasks independently as well as working in a team

• Ability to take responsibility and maintain the highest level of standards

• Problem-solving skills

• Good communication skills

• Positive attitude and motivation to learn

• Valid driving license and experience in driving the winter conditions

• Previous experience in housekeeping management tasks (minimum of 3 years)

• Fluent English language

• Ability to legally work in Finland

✨ Considered as an advantage

• Ability to read different situations and adapt to them

• An eye for detail

✨ What to expect:

• Job-specific work training prior to the start of the season

• A fun international work environment

• A once-in-a-lifetime opportunity to work in the capital of Finnish Lapland

• Flexible working hours from Monday to Sunday with alternating days off

• Working hours of 112,5h/3weeks

• Day and evening shifts

• Supported accommodation

Please send your application below and attach your CV the 29th of September the latest - We are looking forward to it!