Croatian Travel Agent - Athens

Are you a fluent Croatian speaker?

Become a key player in delivering outstanding support to our world-class accommodation partners in Greece!

• →Answer incoming communications from customers 
• →Conduct research to provide answers for customers to resolve their issues
• →Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
• →Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
• →Ensure a high level of partner service and a positive partner experience 

• Near-native or native level of Croatian language with strong English language skills.
• Experience in customer support or service industry would be a plus.
• Confident and engaging phone manner, with the ability to handle inbound and outbound calls.
• Strong organizational skills.
• Goal-driven, self-motivated, and proactive in achieving personal and team objectives.
• This role can be on-site or remote, depending on discussion.
• Eligible to work and live in Greece (EU citizenship/passport or valid work permit for Greece)