German Customer Support | Financial Recovery Agent - Athens

Greece·AthensFull-timemid

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Quick Summary

Overview

We are seeking fluent German speaking Customer Service Consultants to work as Financial and Payment Recovery Agents remotely all over Greece! Responsibilities Support customers via phone,

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Responsibilities

~1 min read

→Support customers via phone, chat & e-mail
→Track and follow cases to ensure they closed in an efficient and timely manner
→Maintain high customer satisfaction
→Provide and maintain strong, professional relationships with all partners
→Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

~1 min read

Fluency in German

Good command of English would be considered a plus

Exceptional communication & soft skills
Computer knowledge
Experience in customer service or customer facing roles would be considered an asset
Experience in banking environment would be considered an asset
Can do attitude, willingness to learn and reliability are essential to your success in this role