German Customer Support for a New Online Payment Platform - Athens
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Quick Summary
Overview
We are looking for fluent German speakers to join the German Customer Care team of an innovative online payment platform. If you are tech-savvy, customer-oriented,
Technical Tools
OtherSupport
We are looking for fluent German speakers to join the German Customer Care team of an innovative online payment platform.
If you are tech-savvy, customer-oriented, and eager to be part of a dynamic and fast-growing environment, this opportunity is for you!
Responsibilities
~1 min read- →Provide customer support via phone calls, chat, and occasional emails
- →Monitor and follow up on open cases to ensure timely and effective resolution
- →Deliver high levels of customer satisfaction through professional communication
- →Build and maintain strong relationships with customers and partners
- →Meet performance targets set by both the client and internal teams
Requirements
~1 min read- Fluent in German (C1–C2 level, written and spoken)
- Good command of English (minimum B2 level)
- Strong communication, problem-solving, and troubleshooting skills
- Previous experience in customer service or customer success is a plus
- Basic technical understanding
- Availability to work on-site in Athens
- EU Passport
What We Offer
~1 min read✓Competitive gross monthly salary of €1,600 (14 salaries per year)
✓Hybrid working model with 1 day per week remote work
✓Discounted mobile plan with exclusive employee pricing
✓Special offers on mobile devices through company partnerships
✓Preferential rates across telecommunications services (mobile, internet, and landline packages)
✓Annual €200 voucher for purchases at selected food retail partners
✓Free access to leading online learning platforms (Coursera, Learnlight, Percipio, Skillsoft) for continuous professional development
✓Exclusive employee discounts at a variety of retail stores and partner brands
✓Modern and multicultural working environment
✓Fully equipped office with comfortable break and relaxation areas
✓Ongoing training and career development opportunities
Location & Eligibility
Where is the job
Athens, Greece
On-site at the office
About this job
- Posted
- 211 days ago
Listing Details
- Posted
- March 26, 2026
- First seen
- September 28, 2026
- Last seen
- October 22, 2026
Posting Health
- Days active
- 23
- Repost count
- 0
- Trust Level
- 21%
- Scored at
- October 22, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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