Division Director - HOA Community Management - Team/Client Director

United States·Spectrum Association Managementexecutive

OperationsManagement

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Division Director Would you want to work in a stable, recession-proof industry? Are you interested in making a difference in a growing company? Are you a problem solver? Are you organized? Are you experienced in management and developing a larger team?

Technical Tools

mentoringpeople-managementstrategic-planning

Nice to Have

~1 min read

Spectrum Association Management can offer you:

Support structure for your learning and success including mentors, subject specific experts, training department, and executives
A dedicated team environment
A friendly and welcoming culture, with team and office activities

The Division Director oversees our business operations and sales in our San Antonio, Corpus Christi and Midland/Odessa Markets. The position will have approximately 45 work-family members which includes 3 Client Relations Managers. As a team, you will manage and support the deadline-driven needs of local property associations and maintain our high standards for a fantastic work culture for our team.

Responsibilities

~1 min read

→
This role is in command of the division and will report to the Vice President of Client Relations for Spectrum Association Management. Highly autonomous and proactive working performance is expected.
→
Descriptive words for this role are customer operations, technical sales, people management, mentoring, leadership, positive attitude, and passion
→
Approximately 40% of the time will be invested in relationship building and client relations with customers and support the sales and growth of the division.
→
Approximately 40% of the time will be invested in staff and team development. This role is an important culture developer and positive attitude, and mentor skills are required.
→
Approximately 20% of the time will be on projects, change management implementation, learning and development and company activities
→
Develop and maintain strong relationships with a large portfolio of customers
→
Ensure optimized and consistent operations of a complex service product
→
Team development, including monthly one-on-one employee meetings, development plans, and accountability conversations
→
Uphold the company-wide commitment to provide amazing same-day customer service