Priority Health Medicare Quality Pharmacy Intern

The Pharmacy Intern, under the direct supervision of a licensed Medicare Quality pharmacist, will support Medicare Stars and pharmacy quality initiatives designed to improve medication use, member experience, and health outcomes. The pharmacy intern will engage with Priority Health Medicare members, providers, pharmacies, and internal partners to identify and address medication-related opportunities and barriers to care.

This internship provides hands-on experience in Medicare Part D, managed care pharmacy, population health, medication therapy management, Medicare Stars quality measures, and member and provider engagement. The intern will have opportunities to apply clinical pharmacy knowledge while collaborating with pharmacists and other health plan partners to support medication use and quality outcomes.

The intern will contribute to pharmacy quality initiatives related to medication adherence for diabetes, cholesterol, and blood pressure medications; Statin Use in Persons with Diabetes (SUPD); Concurrent Use of Opioids and Benzodiazepines (COB); Use of Multiple Anticholinergic Medications in Older Adults (Poly-ACh); Medication Therapy Management (MTM); and other Medicare Stars and pharmacy quality initiatives.

Under the direct supervision of a licensed pharmacist, the Pharmacy Intern will:

• Conduct outreach to Medicare members to identify and address barriers to medication adherence and other medication-related quality opportunities.

• Utilize motivational interviewing and patient-centered communication techniques to support member engagement and medication adherence.

• Educate members regarding their medications, medication adherence, and relevant disease-state considerations within the intern's scope and under pharmacist supervision.

• Educate members on Medicare Part D benefits and prescription drug coverage to improve understanding of their benefits and overall member experience.

• Review available medication histories, pharmacy claims, and other clinical information to identify potential medication-related opportunities.

• Support Medicare Stars pharmacy quality measures, including medication adherence, SUPD, COB, Poly-ACh use, and other assigned quality initiatives.

• Engage providers and pharmacies to help resolve medication-related barriers, coordinate care, clarify medication therapy, and support closure of identified quality opportunities.

• Support MTM activities, including Comprehensive Medication Reviews (CMRs) and documentation in the MTM platform, as appropriate and under pharmacist supervision.

• Coordinate with health plan staff and other internal partners to address barriers affecting medication use and health outcomes, including identified social drivers of health.

• Document member, provider, and pharmacy interactions accurately and in accordance with applicable policies and program requirements.

• Identify opportunities to improve workflows, member outreach strategies, and pharmacy quality programs.

• Participate in meetings and collaborate with pharmacy, clinical, operational, and other internal teams supporting organizational quality goals.

• Prepare and deliver presentations on pharmacy, Medicare, or quality-related topics as assigned.

• Maintain professional, respectful, and member-focused communication when interacting with members, providers, pharmacies, and internal partners.

• Perform other duties or projects assigned by the Manager of Medicare Quality or pharmacist preceptor.

The summer intern is expected to begin following completion of the intern's spring academic requirements. The position will accommodate three (3) weeks off to complete the pharmacy school's required summer Introductory Pharmacy Practice Experience (IPPE).

Required

• Currently enrolled in an accredited College of Pharmacy
• Active intern license in the State of Michigan

Preferred

• 1 year of relevant pharmacy experience, preferred
• 1 year of community pharmacy experience, preferred
• Entering third year of pharmacy school August 2027
• Experience with motivational interviewing techniques and open-ended questions
• Reside in Michigan during internship

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.