Accounts Clerk

Spicerhaart Corporate Sales is part of the wider Spicerhaart Group. Spicerhaart Corporate Sales provides an end to end Property Management Service for both residential & commercial properties nationwide. We offer our services to banks, building societies, housing associations, property developers and other organisations offering bespoke property solutions for their assets.

Ref: Indpm

Manage the financial & accounting side of properties under our management; following clients’ mandates whilst working to company standards.

• Issue and manage the return of agency terms & conditions
• Responsible for closing down accounts and reading through property file ensuring all invoices and costs are charged correctly
• Check costings have been added against the property by the operational team and provide feedback on errors via agreed method
• Raise sales invoices and provide supporting documentation in line with client service level agreements
• Provide statement of account (costs) within process timelines as and when requested
• Check and process supplier invoices (disbursements) for payment, raising queries & resolving any issues where necessary before passing for payment
• Reconcile daily banking and assign payments received to the relevant invoices
• Manage credits and refunds in line with company process
• Responsible for managing debtor statements (sales & purchase) and chasing outstanding payments
• Managing rental payments and providing remittances in line with client SLA/internal process
• Recommend solutions to problems and communicate these is a timely and professional manner.
• Respond to emails/written communications within required time frames, ensuring all written communication is clear, concise and grammatically accurate.
• Communicate professionally and effectively with all parties (internal and external) to ensure that we are portrayed in the best possible light.
• Ensure I.T systems are maintained with accurate detailed information, documents stored & maintained correctly and all communications are recorded in a clear & concise manner to give a good audit trail.
• Manage own workload and complete required actions through the effective use of our bespoke operating platform SAMS
• Strive to achieve and where possible exceed the targets and KPI’s set by your Team Leader.
• Attend all training sessions & meetings as and when required, putting outcome & actions into practice without delay.
• Study and review all company polices to ensure you are update and complete tests within timeframes set.
• Support the 121 appraisal process and provide supporting evidence.
• Participate in ad-hoc projects as and when required by your Team Leader or Management team.
• Manage the accounting process on properties for all our customers in a proactive manner ensuring compliance with business standards and client SLA’s.
• Where required liaise with customers and deal with them in line with our customer service standards and in a fair and transparent manner.
• Work with your team to deliver success and consistently high service standards and performance.
• Ensuring at all times that we adhere to and meet the service standards and service levels that our clients expect on a client specific basis.

• Excellent communications skills – able to communicate information and ideas clearly and accurately both in oral and written form, using appropriate language, style and methods depending on audience and the purpose of communication
• Excellent organisational skills in order to ensure workloads are processed and results achieved in a quality, timely and cost-effective way.
• Customer-focused to deliver outstanding customer service by exceeding expectations
• Ability to think outside the box to quickly address and resolve any problems
• Ability to pick up and assimilate relevant information quickly and easily and learn new tasks rapidly
• Ability to question, check and evaluate information provided paying attention to detail when inputting date
• Computer literate within all Microsoft packages
• Grade A to C / 4 to 9 GCSE in Maths and English, or equivalent

To join us on this exciting journey, here's what you need:

• Legal entitlement to live and work in the UK
• Clean credit history - no CJJ's
• A Full DBS check at the start of your employment.

 We will also need:

• Proof of Right to Work in the UK
• Proof of Address
• National Insurance
• five-year employment references (witny gaps in employment satisfied by ourselves)

At some point(s) in your application process, you may be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.

Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.

Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

Please visit: https://www.haart.co.uk/about-us/armed-forces-covenant/ 

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website