Bank Outpatients Administrator

Spire Murrayfield Hospital in Edinburgh are seeking an experienced administrator to join the team on an ad-hoc, bank basis. As an Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. 

• Responsible for providing administrative support to ensure the smooth running of the Outpatient department for patients, visitors and staff. 
• To undertake administrative role in handling consultant clinic requests, written request for appointments, and other administrative activities as they occur.
• To deal with all telephone enquiries in an efficient and courteous manner
• To give clear, concise information to all enquiries
• To liaise with Catering Department regarding orders for refreshments by patients and visitors
• To provide administrative assistance in the preparation of clinic lists, patient registration forms, charging and all other duties as determined by your team and/or manager 
• Ensure that all filing of results and other information is accurately filed in the patient’s notes

• Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
• Excellent attention to detail
• Customer Service skills 
• Process driven
• Team player 
• Computer literate
• Adept at handling various calls on a daily basis
• Excellent verbal and written communication skills