Bank Porter

Bank/zero-hours contract

Flexible shifts are available across days, evenings and weekends. You may be asked to provide additional cover during busy periods, annual leave or colleague absence.

At Spire Cheshire Hospital, we provide a comprehensive range of high-quality treatments and services for our patients. We offer fast access to expert healthcare, from initial consultation and diagnosis through to treatment and aftercare.

We are extremely proud that the hospital has been rated Outstanding by the Care Quality Commission for the quality of its private hospital care.

As a Bank Porter, you will provide the highest standards of service to patients, visitors and colleagues across all hospital departments.

You will work as a flexible and multi-skilled member of the team, supporting a range of portering, courier, distribution and security duties. You will always be expected to work in a safe, caring and professional manner, particularly when helping patients move around the hospital.

Your responsibilities will include:

• →Safely transferring, transporting and guiding patients around the hospital
• →Supporting patients in a caring, sympathetic and professional manner
• →Helping to maintain the safety of patients, visitors, colleagues and consultants
• →Collecting and delivering clean and used linen throughout the hospital
• →Supporting the safe collection and disposal of domestic and clinical waste in accordance with hospital and corporate policies
• →Assisting with the general security of the hospital and its grounds
• →Reporting any security concerns promptly to the appropriate member of the Senior Management Team
• →Reporting maintenance issues to the Maintenance Department using the Pirana system
• →Undertaking courier and driving duties as required
• →Transporting equipment, supplies and other items safely between hospital departments
• →Responding promptly and professionally to requests from clinical and non-clinical colleagues
• →Supporting the wider hospital team with additional duties when required

No formal qualifications are required, but you must be able to communicate clearly with patients, visitors and colleagues. You will also be expected to maintain a professional appearance appropriate to a healthcare environment.

You will need:

• A full, clean driving licence
• Previous experience of delivering frontline customer service
• Experience of working in a similar customer-facing, portering or facilities environment
• Good communication and organisational skills
• Excellent customer care skills
• A caring, patient and sympathetic manner
• The ability to work independently and without direct supervision
• The ability to work effectively as part of a wider hospital team
• A reliable and flexible approach to work
• The ability to undertake a physically active role
• The flexibility to work days, evenings and weekends
• An understanding of the importance of confidentiality, safety and professionalism in a healthcare environment

We are proud of our heritage in private healthcare and of the values that guide everything we do:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference. Their dedication, warmth and commitment to excellence are what set Spire Healthcare apart.

Spire Healthcare is a leading independent hospital group in the United Kingdom. Across our network of hospitals and clinics, we provide diagnostic, inpatient, day-case and outpatient care.

For us, it is about more than treating patients. It is about looking after people.

Apply today

If you are reliable, caring and customer-focused, and you would enjoy a varied role supporting patients and colleagues throughout the hospital, we would be delighted to hear from you.