Bank Reception Administrator

Spire Alexandra Hospital has an exciting opportunity for a Bank Reception Administrator to join our Reception team on a bank contract.

At Spire Alexandra Hospital, we offer a comprehensive range of treatments to patients in Medway and the surrounding areas of Kent and the Southeast. Our private hospital has two extensively equipped operating theatres, backed up by an extended recovery unit with 24-hour support.

This is an ad hoc, bank role working on an “as and when required” basis. You will support staffing levels during busy periods and provide cover for annual leave, sickness, and other peak times throughout the year.

• →To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
• →To provide administration cover as required across the hospital including but not limited to reception,  wards, medical records and business admin  in line with the ever changing business need
• →To provide admin support as required to clinical, finance and sales team as required
• →To provide admin support as required to support the management of Medical Records in accordance with Spire Policy, incorporating efficient filing processes, access to records and adherence to audit requirements
• →To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, pre-op and discharge
• →Undertake daily task lists for any administration department
• →Use of RIS and /or associated clinical systems

• Experience of working within an administrative support role
• Excellent customer service skills
• Polite with good attention to detail
• A team player
• Strong computer skills
• Works well in a pressured environment 
• Verbal and written skills