Bank Ward Administrator

Spire Manchester is looking for an experienced and motivated Ward Administrator to join our friendly Ward team on a bank/occasional basis. This is an excellent opportunity for someone with strong administrative and customer service skills who enjoys working in a busy, patient-focused environment.

As Ward Administrator you will provide a high level of clerical and administrative support to the medical, nursing and other staff in relation to the patients being cared for within the ward unit.

• →Provide a high level of clerical and administrative support to the nursing, medical and wider Ward team.
• →Welcome patients and visitors to the Ward, checking patient details and ensuring documentation is accurate and complete.
• →Prepare admission packs and relevant patient documentation.
• →Enter patient registration, admission and discharge information accurately onto hospital systems.
• →Answer patient telephone calls and direct enquiries to the appropriate member of the team.
• →Book follow-up appointments and support the coordination of hospital-based activities.
• →Maintain accurate patient records, including filing results and clinical notes.
• →Ensure the accurate and timely recording of patient charges.
• →Maintain patient confidentiality and handle sensitive information in line with hospital policies and Information Governance requirements.

• Previous experience in an administrative support role.
• Experience of working in a customer-facing or customer service environment.
• Excellent verbal and written communication skills.
• Good organisational skills, with the ability to prioritise tasks and work to deadlines.
• Confidence working independently and using your own initiative.
• Strong attention to detail and a commitment to maintaining high standards.
• Good keyboard and computer skills.
• A professional, caring and discreet approach when dealing with patients and confidential information.

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 55 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

For us, it's more than just treating patients; it's about looking after people.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.