Bank Ward Administrator

Spire Leeds Hospital are seeking an experienced administrator to join the team on the staffing bank, 0 hours contract working ad-hoc shifts. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. 

• Responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. 
• To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital
• To deal with all telephone enquiries in an efficient and courteous manner
• To give clear, concise information to all enquiries
• To liaise with Catering Department regarding orders for refreshments by patients and visitors
• To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
• Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.  
• Ensure that all filing of results and other information is accurately filed in the patient’s notes

• Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
• Excellent attention to detail
• Customer Service skills 
• Process driven
• Team player 
• Computer literate
• Adept at handling various calls on a daily basis
• Excellent verbal and written communication skills
• Reliable and happy to work in different departments as required

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.