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Ward Administrator

United Kingdom·Macclesfieldmid

OtherAdministrator

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Quick Summary

Key Responsibilities

To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.

Technical Tools

OtherAdministrator

What We Offer

~1 min read

Spire Regency Hospital, Macclesfield is currently looking for an experienced Administrator to join their ward team on a part-time, permanent basis.

Spire Regency Hospital, Macclesfield takes pride in providing a high standard of care to all patients. With a wide range of specialties offered, you can get fast access to expert healthcare, from consultations and diagnosis to personalised treatment and aftercare.

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

✓35 days annual leave inclusive of bank holidays - pro rata

✓Employer and employee contributory pension with flexible retirement options

✓‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

✓Free Bupa wellness screening

✓Private medical insurance

✓Life assurance

✓Free On-Site Gym

✓Save an average of £50 per month with our free onsite car park

As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.

Responsibilities

~1 min read

→To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
→To deal with all telephone enquiries in an efficient and courteous manner.
→To inform insurance companies if extended length of stay is required.
→To keep insurance companies informed of emergency admissions.
→To be aware of discharge dates and times and ensure that the relevant departments, i.e. Reception and Catering are informed when patient is leaving.
→Appointments given on discharge for treatment room and follow up.
→To liaise with Ward Staff regarding ordering.
→Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient’s notes.

Previous relevant experience in an administrative support role
Customer facing role
Computer literate
Adept at handling various calls on a daily basis
Excellent verbal and written communication skills
Passion for customers
Working collaboratively
Have a systematic and organised approach to work
Maintain complete confidentiality, discretion and loyalty at all times

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.

For us, it's more than just treating patients; it's about looking after people.