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Ward Administrator FTC

United Kingdom·Southamptonmid

OtherAdministrator

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Quick Summary

Key Responsibilities

Responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff. To greet and provide a customer focused,

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OtherAdministrator

Spire Southampton Hospital are seeking an experienced administrator to join the team on a full-time basis for a 12 month fixed term contract. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.

Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.

Responsibilities

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Responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital
To deal with all telephone enquiries in an efficient and courteous manner
To give clear, concise information to all enquiries
To liaise with Catering Department regarding orders for refreshments by patients and visitors
To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.
Ensure that all filing of results and other information is accurately filed in the patient’s notes

Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
Excellent attention to detail
Customer Service skills
Process driven
Team player
Computer literate
Adept at handling various calls on a daily basis
Excellent verbal and written communication skills
Reliable and happy to work in different departments as required

What We Offer

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Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.