The Company
2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient ๐
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.
Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.
Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.
We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.
Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.
Join our award-winning team in transforming an essential industry that powers communities across the Americas.
We are looking for a Senior SDET to help build our test automation from the ground up. You will design the framework, write the automated tests that give us confidence to ship, and bring modern AI-assisted tooling into how we work. This is a hands-on, high-ownership role for someone who codes like a developer but is driven by quality.
You will be one of the first engineers on a new team, so the patterns you set will shape how the whole organization tests. You will work closely with the QA Engineering Manager and with developers across product squads.
In your first 90 days, the automation framework will be in place, with a proof-of-concept suite running in CI on our highest-risk flows. By six months, you'll have meaningful automated coverage of critical user journeys, a low flaky-test rate, and faster feedback on every change. Ongoing, you'll maintain a trusted, maintainable suite: applying AI tooling where it genuinely saves time, with other engineers picking up the patterns you set.
Design and build the test automation framework and the standards other engineers will follow.
Write and maintain automated tests across the stack: API, integration, and end-to-end UI.
Prioritize automation by risk and value, favoring fast, reliable API-level tests over brittle UI tests where possible.
Integrate tests into CI/CD so they run automatically on every change and give fast feedback.
Drive down flakiness and keep the suite trustworthy, so failures mean something.
Evaluate and apply AI-assisted testing tools (test generation, self-healing tests, failure triage), and use AI and prompt engineering to accelerate test creation and edge-case discovery.
Review AI-generated tests and code with a critical eye (you are the human-in-the-loop, not a rubber stamp).
Mentor other engineers on automation practices and help raise testing quality across squads
5+ years in software test automation or software engineering with a strong testing focus.
Strong coding skills in at least one of: Python, Java, JavaScript, TypeScript.
Deep experience with a modern automation framework (Playwright, Cypress, or Selenium) including building or owning a framework, not just writing tests inside one.
Solid API testing experience (Postman, REST Assured, or similar) and comfort with SQL and database validation.
Hands-on experience integrating tests into CI/CD (GitHub Actions, Jenkins, GitLab CI).
Working knowledge of cloud (AWS) and containers (Docker).
A pragmatic, risk-based mindset and the judgement to know what's worth automating.
Experience using AI coding assistants or AI test-generation tools in real work (GitHub Copilot, Claude, Cursor, or similar), with a clear view of their strengths and limits.
Comfort writing effective prompts to generate test ideas, edge cases, and to analyze failures.
Familiarity with Claude and Claude Code.
Experience setting up test automation from scratch on a team that had little automation before.
Performance testing (k6 / JMeter) or security testing exposure.
Experience in a regulated or high-reliability domain (utilities, fintech, healthcare, or similar.
Our Hiring Process:
๐ Stage 1: Recruiter Interview (45 minutes)
We'll dive into your professional background and experience, share more about SpryPoint and the role, and answer any burning questions you might have.
โจ๐ Stage 2: Hiring Manager Interview (45 minutes)
This is a great chance to meet with the Director of Software Engineering and dive deep into your career goals, work experience, and how we can support your growth. We encourage you to ask questions to learn more about the opportunity.
โจ๐งโ๐ป Stage 3: Technical Assignment
You'll complete a technical exercise relevant to the role.
โจ๐ฅ Stage 4: Final Interviews (60 minutes)
You'll walk the team through your technical assignment and showcase your skills. This is also a great opportunity to meet more of the team and see if there's a strong team fit!
๐ Stage 5: References and Offer
We'll check your references to confirm all the great things we've learned about you. If all goes well, weโll be thrilled to extend an offer and welcome you to the team!
๐ซ Expect More From Your Career at SpryPoint
๐ Work your way - Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
๐ฐ Competitive Total Rewards - Comprehensive compensation package that grows with you
๐ป Complete Setup - MacBook + $800 to create your ideal home workspace
๐ฅ Total Wellness - Health, dental, vision, and life insurance from day one
๐๏ธ Recharge Time - Generous PTO and unlimited sick days
๐ Future Security - RRSP (Canada) and 401k (US) matching programs
๐ง Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program
๐งณ Team Connection - Annual company events and team offsites that bring us together
We use an AI notetaker (Metaview) during interviews so we can give you our full attention. Please opt-in via this quick consent form. It's optional - if you'd prefer not to be recorded, just skip this step.
Accommodations
Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.
Equal Opportunity & Inclusion
SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.
Professional Identity Verification
To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.
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