Head of Domains & Email

Squarespace has helped entrepreneurs build our digital presence for over two decades. As one of the world's largest domain providers, we are a trusted partner in one of the most consequential decisions any new business makes: choosing how they show up online.

The Head of Domains and Email will run the Domains and Email businesses as a business within a business and with ownership of product strategy, P&L, team, and commercial outcomes. This is a GM-model leadership role. You set the vision, build the org, own the numbers, and drive execution end to end. You will report directly to the President.

AI is fundamentally reshaping how people discover, register, manage, and derive value from domain names and DNS infrastructure. This role is a rare opportunity to lead that transformation at a meaningful scale and to define the very first step of every entrepreneur’s digital journey.

• Own the Domains business end to end: strategy, P&L, headcount, organizational design, and long-range planning.
• Set a compelling multi-year vision and translate it into annual operating plans with clear milestones, budgets, and accountability structures.
• Own the commercial strategy: pricing, packaging, acquisition, retention, and expansion — including cross-sell and upsell into adjacent Squarespace products in close partnership with Marketing, Customer Operations, and Partnerships.
• Lead strategic partnerships with registries, resellers, channel partners, and technology vendors.

• Drive a differentiated product strategy for Domains — deepening customer experiences, accelerating innovation, and integrating the Domains business into a cohesive, entrepreneur-focused product ecosystem across Squarespace.
• Develop scalable customer research practices that surface insights to drive roadmap prioritization, new product investment, and future strategy.
• Collaborate closely with Engineering to build a high-trust, high-output environment for operational and delivery excellence.

• Own the AI transformation agenda for Domains, not just shipping AI features, but fundamentally reimagining the business model, operations, and competitive advantages through AI.
• Build an AI-native team where AI fluency is a baseline expectation and where humans and agents work together to move faster and deliver more customer value.

• Hire, develop, and retain top talent. Build a high-performance, inclusive culture anchored in clear metrics and accountability for business results.
• Identify and develop future leaders within the Domains organization.

• 15+ years of progressive leadership experience, including significant ownership of a consumer-facing product or line of business. Domain expertise in Registry / Registrar or DNS products is a strong plus.
• Demonstrated track record of building and scaling a consumer product or business from strategy through execution to measurable commercial outcomes.
• A builder’s mindset: energized by ambiguity, decisive with incomplete information, and relentless about moving fast without sacrificing quality.
• Proven ability to partner effectively with engineering teams and cross-functional or matrixed delivery organizations. A technical background is a meaningful advantage.
• Customer-obsessed: you build for real people, you talk to them, and you hold your team to the same standard.
• Deep understanding of AI and ML at a strategic and operational level, with direct experience owning an AI transformation — rethinking how a business competes and delivers value through AI.
• Exceptional communicator with strong executive presence and the ability to align diverse stakeholders around a clear and compelling vision.

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

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