HMO-Customer Service Representative
MX·HermosillomidCustomer Support SpecialistCustomer
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Quick Summary
Overview
We are looking for a Customer Service Representative to join our dynamic call center team! In this role, you will be the first point of contact for customers, providing outstanding support,
Technical Tools
Customer Support SpecialistCustomer
Responsibilities
~1 min read- →Handle inbound/outbound customer calls with professionalism and empathy
- →Provide accurate information and solutions to customer inquiries
- →Resolve complaints and escalate issues when necessary
- →Document interactions and update customer records in the system
- →Meet performance metrics, including call quality and response time
- →Maintain a positive and professional attitude in a fast-paced environment
Requirements
~1 min read- Must work onsite
- Advanced English level (written and spoken)
- Previous customer service or call center experience preferred
- Ability to multitask and navigate multiple systems
- Problem-solving skills with a customer-first mindset
- Comfortable working with call scripts and performance targets
What We Offer
~1 min read✓Competitive salary structure
✓Paid training and career growth opportunities
✓Food vouchers to support daily expenses
✓Performance-based incentives
✓Positive and supportive team environment
Location & Eligibility
Where is the job
Hermosillo, MX
On-site at the office
About this job
- Posted
- 144 days ago
Listing Details
- Posted
- June 10, 2026
- First seen
- September 29, 2026
- Last seen
- October 31, 2026
Posting Health
- Days active
- 32
- Repost count
- 0
- Trust Level
- 20%
- Scored at
- November 1, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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