Corporate Events Coordinator

• Location: United States - Remote
• Travel: Up to 30% domestic and international
• Team: Marketing
• Compensation Structure: In addition to the base salary listed below, this role is eligible for bonus opportunities based on performance.
• Reports to: Director, Corporate Marketing

What You Will Own

• Support the planning and execution of Global Connect, StarRez’s flagship user conference, from early planning through onsite delivery and post-event wrap-up.
• Coordinate assigned event workstreams and keep timelines, task lists, project plans, and event documentation accurate and up to date.
• Assist with logistics including venues, hotel room blocks, catering, audiovisual requirements, transportation, signage, registration, event materials, and onsite activities.
• Support the planning and delivery of regional Connect events, APAC Connect, and EMEA Connect in partnership with Marketing and regional teams.
• Assist with other StarRez-hosted customer events, partner programs, and select industry events throughout the year.
• Help ensure deadlines, deliverables, and event details stay on track across multiple events.

• Support the attendee experience from registration and pre-event communications through onsite participation and post-event follow-up.
• Respond to attendee questions and help ensure they have the information they need before and during events.
• Provide hands-on onsite support, helping troubleshoot issues and keep the event experience running smoothly.
• Assist with attendee surveys and feedback to identify opportunities to improve future events.

• Coordinate with venues, hotels, production partners, caterers, and other event vendors on event requirements and deadlines.
• Help manage event materials, signage, branded assets, supplies, inventory, and shipping.
• Track event expenses, invoices, purchase orders, and budget updates in partnership with event leadership.
• Assist with onsite setup, registration, speaker support, room management, run-of-show activities, and event breakdown.

• Work closely with internal teams to support successful employee participation at connect events.
• Communicate event deadlines, requirements, and updates clearly to internal stakeholders.
• Collaborate with colleagues in APAC and EMEA to support regional Connect events and share event materials and best practices.
• Be comfortable collaborating across time zones, with occasional flexibility outside standard working hours around major global events.

• Help ensure StarRez branding, messaging, signage, and event materials are consistent and accurate across events.
• Coordinate event assets and materials with internal Marketing and creative teams.
• Help collect and organize event metrics such as registration, attendance, engagement, attendee feedback, and budget information.
• Support post-event reporting, documentation, and team debriefs.
• Bring new ideas for improving event organization, attendee engagement, and the overall event experience.

Required Qualifications

• 2+ years of experience in event coordination, conferences, or a related field.
• Experience supporting in-person events, conferences, meetings, customer programs, or similar experiences.
• Strong organizational skills with the ability to manage details, deadlines, and multiple priorities.
• Excellent attention to detail and follow-through.
• Strong written and verbal communication skills.
• Comfortable working with multiple internal stakeholders and external vendors.
• Proficiency with common productivity and collaboration tools and an ability to learn new event technologies quickly.
• Ability and willingness to travel domestically and internationally to support key events.

Preferred Qualifications

• Experience supporting customer conferences, user conferences, corporate events, or B2B events.
• Experience in SaaS, technology, higher education, hospitality, associations, or another customer-focused environment.
• Familiarity with event registration platforms, project management tools, and event technology.
• Experience coordinating speakers, session schedules, attendee registration, or onsite event logistics.
• Experience working with venues, hotels, caterers, audiovisual providers, or other event vendors.
• Comfortable working in a fast-moving environment where priorities and event requirements may change.
• A proactive approach and willingness to jump in wherever needed to help the team deliver a successful event.
• Strong interpersonal skills and enthusiasm for creating welcoming, well-organized experiences for customers and attendees.