Social Work Assistant

 

1. Perform tasks as specified by Director of Care Transitions leadership team.     

 

1. Maintains an orderly flow of patients.

 

1. Follows OSHA standards and Infection Control policies.

 

1. Seeks direction and supervision, when necessary, but functions independently where appropriate.

 

1. Correctly identifies all patients by dual identifier prior to performing any procedures.

 

1. Demonstrates flexibility with changing assignments due to staffing needs and adequately manages workload.

 

 

 

1. Utilizes computer technology in the work area.

 

1. Enter data accurately.

 

1. Discharges patients and make referrals as indicated by the team

 

1. Maintains a safe environment for patients and report unsafe condition to the unit manager.

 

 

1. Demonstrates a professional caring, respectful approach with patients, families and co-workers.

 

1. Understands and respects cultural differences.

 

1. Communicates in a pleasant, courteous, respectful manner always.

 

1. Maintains confidentiality and privileged communication.

 

1. Uses effective communication to assist in directing patient flow.

 

 

1. →Participate in staff meetings.

 

1. →Reports promptly to duty.

 

1. →Complies with St. Barnabas attendance policies.

 

1. →Follows dress code policies and wears ID badge.

 

1. →Participates in the Department Quality Improvement Program.

 

1. →Supports the Mission and philosophy of St. Barnabas Hospital.

 

       

 

1.    Provide patients with adequate resources such as housing, food, and legal services. Based on the SDOH.

 

 

2.    Referral to community agencies. Meals on wheels

 

 

3.    Referral to Health Home.

 

 

4.    Call patients that were Discharged from the Medical/Psychiatric units

 

 

5.    Follow up on all outpatient appointments (Mental Health and Medical)

 

 

6.    Referrals and follow up for Substance use programs.

 

 

7.    Assist with the top 50 utilizers of the ED.

 

 

8.    Communicate patient needs, barriers to discharge, and psychosocial concerns to the supervising social worker.

 

 

9.    Participate in multidisciplinary rounds and care conferences as appropriate.

 

 

 

 

1. Participates in the development of staff members.

 

1. Meets annual health assessments requirements.

 

1. Identifies learning strengths and needs.

 

1. Utilizes staff meetings.

 

1. Other duties assigned.

 

 

 

Adult and Geriatric Population

 

 

1. Modifies approaches based on age-specific needs and responses to treatment.

 

 

1. Uses communication techniques that are age appropriate.

 

 

 

1. Documents patient care navigator notes.

 

 

 

1. Respond to incoming emails and calls in a timely matter.

 

1. Ensure out of office notifications are activated on scheduled days off.

 

1. Review emails and voicemails on a daily basis.

 

Education Required –

 

1. Associate degree at minimum
2. Experience/Skills Required

• Previous experience in a medical setting or 2 years relevant work experience preferred
• Excellent communication/ interpersonal skills
• Bilingual preferred
• Knowledge of computer technology preferred. Successful completion of St. Barnabas Hospital orientation.

 

WORKING CONDITIONS:                               

Thirty–five (35) hours per week (7.0) per day as assigned.  Demanding and fast-paced office environment with direct patient contact.  Moderate heavy physical activity including considerable walking, pushing, pulling and lifting.