Housekeeper - Hilton Garden Inn GR

United States·Grand Rapidsmid

OtherHousekeeper

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Quick Summary

Requirements Summary

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing.

Technical Tools

OtherHousekeeper

The Hilton Garden Inn is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

Nice to Have

~1 min read

What We Offer

~4 min read

✓Hotel and restaurant discounts

✓Earned Paid Time Off for ALL Team Members

✓Insurance (health, vision, dental, life) for full time Team Members

✓Flexible schedules

✓Holiday Pay

✓8 hours of paid volunteer time per year

✓Advancement and professional growth opportunities

✓Monetary recognition program

✓Monetary referral program

✓100% paid maternity/paternity or adoption leave for those who qualify for FMLA

✓Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

✓Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

✓Communicate regularly with the Executive or Assistant Executive Housekeeper When rooms are cleaned

✓To ensure all early outs, late check outs, etc. are taken care of accordingly

✓Report any special room issues (i.e., damage, smoke, pets, etc.)

✓Report all missing or broken items and lost and found items

✓Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper

✓Assist in keeping all storage rooms organized

✓Stock housekeeping carts with supplies and amenities needed throughout the shift

✓Clean rooms according to Suburban Inns and brand standardsScrub floor, shower, bathtub, sink, and toilet in bathroom

✓Remove all used guest amenities, linens, and garbage

✓Restock amenities (i.e. coffee, soap, shampoo, etc.)

✓Make beds while checking for damaged or stained linen at the same time

✓Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)

✓Vacuum entire bedroom and hallway outside the door to the room

✓Complete extra tasks assigned (hallways, storage, extra items)

✓Return roll-aways and cribs with fresh linen to the appropriate storage rooms

✓Transport all dirty laundry to the laundry room. Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate

✓Ensure that all standards set by Suburban Inns and brand are being followed at all times, while also maintaining a minimum of 45 minutes per room.

✓Follow all Suburban Inns Processes

✓Exhibit regular and recurrent attendance records

✓Other duties as requested by management