Housekeeper (Weekend Premium) - Hampton Inn, Holland

• Part-time
• Looking for someone to work weekends mainly
• Our pay starts at $17/hour+, based on experience
• $2 Weekend premium

As a Housekeeper you would be responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following Suburban Inns’ Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied.

• Report to work in uniform presented professionally, neat, and clean
• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
• Anticipate and meet the needs and expectations of our guests, then go one step further
• Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly
• Stock housekeeping carts with supplies and amenities needed throughout the shift
• Clean rooms according to Suburban Inns and Hilton standards
  • Scrub floor, shower, bathtub, sink, and toilet in bathroom
  • Remove all used guest amenities, linens, and garbage
  • Restock amenities (i.e. coffee, soap, shampoo, etc.)
  • Make beds while checking for damaged or stained linen at the same time
  • Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.)
  • Vacuum entire bedroom and hallway outside the door to the room
  • Complete extra tasks assigned (hallways, storage, extra items)
• Return any room service trays to the break room
• Return roll-aways and cribs with fresh linen to the appropriate storage rooms
• Transport all dirty laundry to the laundry room
• Sort dirty laundry according to type, while looking for stained linen at the same time and keeping those separate
• Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper
• Report any special room issues (i.e. damage, smoke, pets, etc.) to the Executive or Assistant Executive Housekeeper
• Report all missing or broken items and lost and found items to the Executive or Assistant Executive Housekeeper
• Communicate to the Executive or Assistant Executive Housekeeper when rooms are cleaned
• Ensure that all standards set by Suburban Inns and Hilton are being followed at all times, while also maintaining a minimum of two rooms complete per hour
• Assist in keeping all storage rooms organized
• Maintain a positive attitude throughout the shift, and keep Team Member morale high
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management