~15d ago

Server - Big E's Sports Grill Downtown GR

United States·Grand Rapidsmid

OtherRetailRestaurant Server

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Quick Summary

Requirements Summary

Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skillsFormal Education and Job-Related Experience: NoneLicense,

Technical Tools

OtherRetailRestaurant Server

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

Nice to Have

~1 min read

What We Offer

~3 min read

✓Hotel and restaurant discounts

✓Earned Paid Time Off for ALL Team Members

✓Insurance (health, vision, dental, life) for full time Team Members

✓Flexible schedules

✓Holiday Pay

✓8 hours of paid volunteer time per year

✓Floating Holiday

✓Advancement and professional growth opportunities

✓100% paid maternity/paternity or adoption leave for those who qualify for FMLA

✓Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

✓Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

✓Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)

✓Obtain orders from guests ensuring accuracy while following Big E’s steps of service

✓Ensure all guests requesting alcohol have proper ID and are over 21 years of age

✓Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training

✓Verify accuracy of the bill, and present to the guest

✓Handle all cash and credit card charges according to standard operating procedures

✓Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions

✓Complete assigned shift duties

✓Pre-bus tables

✓Run food and help others when able

✓Complete closing shift work

✓Set up and break down patio daily in season

✓Follow all Suburban Inns Processes

✓Exhibit regular and recurrent attendance records

✓Other duties as requested by management