TA Greenhouse Administrator

This role follows a hybrid model, based out of our New York City office with three days on-site and two days of remote flexibility.

As one of our Greenhouse Administrators on the Talent Acquisition team, you will be a key leader and owner of maintaining a high-performing, integrated ecosystem rather than a loose collection of tools. You will own the health of our systems and integrations, identify opportunities to improve how our systems communicate, serve as the first line of defense when systems break, and ensure our technical landscape is documented and secure. You will partner with People Technology and IT to bridge the gap between recruiting needs and system stability. This is a high-impact, high-visibility, and fun role on a talented and motivated TA team that has implemented a best-in-class TA tech stack over the past year.

• Real-time Troubleshooting: Monitor system health and serve as the primary contact when API calls fail or data syncs stall.
• Failure Documentation: Maintain a log of system outages, tracking root causes and resolution times to identify patterns.
• Vendor Management: Manage support tickets with partners like Greenhouse, BrightHire, Gem, and GoodTime to drive technical fixes.

• Project Management: Identify and lead projects that improve our integrations and overall data flow between systems.
• Security Maintenance: Ensure all integrations use secure protocols and manage API keys and permissions to maintain a strict security posture.
• Cross-Functional Collaboration: Work with the Workday, People Ops, and IT teams on integration projects.

• Systems Mapping: Create visual and written documentation of how data moves between systems (e.g., how Gem pushes data to Greenhouse).
• SOP Development: Build standard operating procedures for technical tasks so the team knows how to respond during system downtime.
• Technical Communication: Translate technical logs into clear status updates for stakeholders in HR and IT.

• Greenhouse Expertise: Minimum of 2 years of experience specifically as a Greenhouse Administrator.
• Technical Hands-on Experience: Proven experience maintaining Greenhouse Harvest API, Webhooks, and partner integrations.
• System Implementation: Track record of managing at least one full TA technology implementation from start to finish.
• Workday Integration: Experience managing the bidirectional integration between Greenhouse and Workday.
• Testing Environments: Familiarity with sandbox environments and deployment cycles (UAT/Production) for HRIS and ATS synchronization.
• Analytical Skills: Ability to analyze data, identify trends, and diagnose operational challenges.
• Communication: Ability to translate complex business requirements into clear technical specifications and present recommendations to leadership.

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Please apply through the Internal Job Board via Greenhouse. 

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.