Quick Summary
Requirements Summary
Bachelor degree in Insurance, Mechanical Engineering, Automotive Engineering, Industrial Engineering, or other related fields.
Technical Tools
OtherAssistant Manager
- Oversee daily motor claims operations to ensure claim verification, assessment, and settlement processes are conducted accurately, timely, and in compliance with company policies and OJK regulations.
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Support the Manager in leading, coaching, and developing the Claims team to achieve optimal performance and maintain service quality standards.
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Conduct technical claim analysis, identify root causes of delays or discrepancies, and recommend process improvements to enhance operational efficiency and accuracy.
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Negotiate with repair workshops, vendors, suppliers, and assessors to ensure quality repairs are delivered at cost-effective rates.
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Monitor claim costs, recovery opportunities, and ensure all claim processes comply with Service Level Agreements (SLAs), internal policies, and Sunday’s customer service standards.
- Coordinate closely with Underwriting, Reinsurance, Finance, and Compliance departments to ensure complete documentation and timely claim settlement.
Requirements
~1 min read- Bachelor degree in Insurance, Mechanical Engineering, Automotive Engineering, Industrial Engineering, or other related fields.
- Professional certification in General Insurance (AAAIK/AAIK) will be an high advantage.
- Minimum 5 years of experience in motor claims, with at least 2 years in a Supervisor or Assistant Manager position.
- Strong analytical and technical skills, with solid knowledge of vehicle structures, repair methods, and cost estimation.
- Proven ability to lead and manage a small team while driving operational performance improvements.
- Excellent communication and negotiation skills, with the ability to collaborate effectively with workshops, vendors, and internal stakeholders.
Location & Eligibility
Where is the job
Jakarta, ID
On-site at the office
About this job
- Posted
- 38 days ago
Listing Details
- Posted
- September 15, 2026
- First seen
- October 2, 2026
- Last seen
- October 23, 2026
Posting Health
- Days active
- 20
- Repost count
- 0
- Trust Level
- 20%
- Scored at
- October 23, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Sunday is a fully-integrated insurtech company based in Southeast Asia that uses AI and machine learning to provide personalized health, motor, and travel insurance.
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