Technical Account Management (TAM) Leader

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.

The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.

The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:

• Hiring and onboarding new TAMs, including running them through the TAM Path ramp

• Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling

• Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure

• Setting and holding the team to a consistent bar for technical depth, proactivity, and communication

The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:

Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

• ~400 team members

• 60+ countries

• 20+ languages spoken

• Over $1B raised (including our $500M Series F)

• 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.