Forward Deployed Engineer

San Francisco Bay Area / New York City (hq)full-timemid

OtherForward Deployed Engineer

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Quick Summary

Overview

About Us Superblocks is building the frontier platform that enables a billion non engineers to create software with AI.

Technical Tools

OtherForward Deployed Engineer

Superblocks is building the frontier platform that enables a billion non engineers to create software with AI. We are reinventing how enterprises build internal systems and redefining the future of SaaS. Our platform is powered by Clark, an AI agent backed by organizational memory that can explore company data and generate enterprise software within strict security, compliance, and execution boundaries.

About the Role

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As a Forward Deployed Engineer (FDE), you'll own the technical success of a set of enterprise customers. You'll partner with platform administrators and application builders to deploy Superblocks, build production applications, solve complex technical challenges, and accelerate customer outcomes. As part of the team, you'll also contribute to onboarding, technical enablement, internal tooling, documentation, and product feedback.

Responsibilities

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→Own the technical onboarding and success for a set of enterprise customers
→Guide customers on best practices and solution architecture
- →Partner with customer administrators to deploy and operate Superblocks in enterprise environments
- →Work directly with builders to design, build, and troubleshoot applications
→Solve technical challenges across integrations, authentication, cloud infrastructure
→Collect product feedback and work with Product Management to evolve the Superblocks platform
→Partner with Sales, Customer Success, Product, and Engineering to deliver customer outcomes in production
→Build and maintain internal applications on Superblocks to improve our own operations,
→Create technical documentation, implementation guides, and reusable solution patterns

Computer Science degree or equivalent technical experience
Strong problem-solving skills and a willingness to learn quickly
Experience building software projects using modern programming languages and APIs
Excellent communication skills and an interest in working directly with customers
High ownership, curiosity, and the ability to thrive in fast-moving environments

Nice to Have

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Experience with JavaScript, TypeScript, Python, or SQL
Familiarity with cloud platforms (AWS, Azure, or GCP)
- Exposure to Docker, Kubernetes, networking, or enterprise authentication
Experience in solutions engineering, technical support, consulting, or customer-facing engineering

If you’re excited to build the experience that can enable the next billion builders and AI-powered apps, let’s talk.