Supernovacompanies63mo ago

Solutions Architect

London · (london)Full-Timemid

EngineeringSolutions ArchitectSoftware ArchitectSoftware Engineering

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Quick Summary

Overview

About Us Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable,

Technical Tools

EngineeringSolutions ArchitectSoftware ArchitectSoftware Engineering

About Us

Founded in 2014, we offer the industry’s first and only cloud-based, fully-customizable, end-to-end software solution to automate securities-based lending from origination through the life of the loan. By combining thought leadership in suitability and risk management with industry-leading education and the latest technology, Supernova enables advisors to deliver holistic, goals-based advice and to help their clients achieve financial wellness. We partner with the industry’s largest banks, most prominent insurance companies and leading online brokerages to democratize access to securities-based lending and better the entire financial ecosystem.

Why Join Supernova?

At Supernova Technology, we believe that the best results come from a team that is passionate, driven, and supported in all aspects of their professional lives. Here, you’ll work alongside talented and innovative individuals who are committed to driving the future of securities-based lending technology. We foster a culture of collaboration, continuous learning, and growth, where each person’s contributions make a real impact.

JOB DESCRIPTION

As the Solutions Architect, you will help discover and gather client needs, and design/guide the implementation of Supernova’s SBL platform for our enterprise clients. This person will provide ongoing production support to active clients to ensure their business success.

The candidate will work closely with internal and external project and technology teams to define and document system architecture, integration points, and integration specs. The candidate will oversee the system design as well as the client onboarding process from the technology perspective. To succeed in this role, good understanding of system architectures and business/operation processes are required.

Serve as a technical expert and trusted advisor to prospects and customers, providing in-depth product demonstrations and presentations

Provide level 1 support to active clients by managing and resolving customer issues

Conduct thorough technical discovery sessions to understand customer requirements, challenges, and infrastructure

Architect innovative and scalable solutions that align with customer goals and objectives

Prepare and deliver technical proposals, solution designs, and implementation plans

Collaborate with the product team to provide customer feedback and contribute to the product roadmap

Identify and document data types, rules, mapping, and conversion requirements

Work with system integration and ETL processes

Coordinate and design system and user acceptance testing

Maintain system documentation for internal and external use

Identify and escalate deficiencies in technical work and implementation plans

Participate in ongoing business process standardization

Provide accurate and timely project communication, status and schedule updates to internal and external stakeholders

Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering or relevant field of study

1+ years Solution Design and/or Technical Project Management experience

At least 3 years of experience gathering/analyzing data and sub-systems for writing system requirements, performing system configuration, and creating system design diagrams

Good listener, able to apply the knowledge gained effectively

Proven ability to manage multiple high-profile projects in a fast-paced environment

Good communication skill required

Client-focused, positive and professional attitude

Organized, detail oriented, accurate and responsive

Prior experience in SaaS implementation and technical writing skills is preferred