General Manager II - Distribution

DHL Supply Chain is seeking a Distribution Center General Manager level leader to provide bench support for our facility in Richmond, Virginia. The ideal candidate will possess a strong background in manufacturing distribution and third-party logistics operations, along with experience utilizing Warehouse Management Systems (WMS).

This role will be responsible for providing strategic and operational leadership across key areas including operational performance, P&L management, customer relations, continuous improvement initiatives, and associate development. Due to the dynamic nature of the industry, candidates must demonstrate a proven track record of progressive leadership success within fast-paced, performance-driven environments focused on customer service, responsiveness, and operational excellence.

This bench assignment is expected to support the Richmond facility for approximately one year, after which the selected candidate will be required to relocate to support another DHL Supply Chain operation. The future assignment location has not yet been determined; therefore, geographic flexibility and willingness to relocate are essential requirements for this role.

• →Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• →Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• →Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• →Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• →Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• →Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• →Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• →Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• →Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• →Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.