Program Manager Project Delivery OE

The Program Manager Project Delivery OE (US-O) role has a national salary range of $104,000- $198,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

• Ensure that the project/program executes the required deliverables, to the required scope and profile, and within the specified time and cost, and in alignment with customer expectations.
• Manage the overall planning, control, status reporting, stability and delivery of large, high risk and high complexity projects and programs.
• Manage scope and challenge scope changes and project acceptance criteria to ensure benefit realization.
• Drive resolution of conflicts, issues and risks.
• Build strong relationships with key stakeholders (internal and customer) with clear communication and feedback to ensure project efforts meet customer and business needs.
• Drive commercial and project reviews to ensure alignment with business case expectations.
• Govern and support execution of sales to delivery and DePICT® processes and tools.
• Ensure sales to delivery compliance through adherence to Planview lifecycle throughout the project/program.
• Promote and support continuous improvement changes.
• Coach and mentor Project Managers within the project team/PD function.
• Facilitate Project Assurance Reviews and Lessons Learned Reviews for Small - Medium projects that are led by others.
• Ensure the smooth and seamless handover to Operations post go-live.
• Function as a subject matter expert in a specific area (i.e. automation, specific IT systems, inventory control, process engineering and improvement, solution design, procurement, value added services, etc.).
• Act as the primary customer interface for large, high risk high complexity projects/programs.
• Negotiate clear success criteria to ensure alignment on project goals and closure expectations.
• Ensure project strategy and control measures are aligned, agreed and executed.
• Drive joint Steering Team agendas and meetings, including escalation of critical risks and issues.
• Coordinate development of detailed Cutover Plan with the customer, to ensure all activities are incorporated and understood, with escalation agreed and communication established throughout.
• Build strong working relationships and ensure delivery of appropriate communication to all stakeholders The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management maintains the right to assign or reassign duties and responsibilities to this job at any time.
• Obtain feedback from all stakeholders at critical milestones to ensure project efforts meet customer expectations.
• Manage project and commercial risks and mitigation plans and ensure these risks are proactively communicated and mitigated.
• Represent Project Delivery competency in Pursuit Presentations for prospective new customers.
• Act as a champion in execution and governance of the sales to delivery and DePICT® methodologies.
• Ensure robust risk management through Project Assurance and DePICT® Risk Assessment.
• Conduct periodic health checks and quality management reviews to review performance, identifying points of risk and making recommendations for improvements that lead to risk minimization and successful project delivery.
• Deliver best practice project documentation, completed to quality standards, kept up to date, available throughout the project and maintained in Planview.
• Review business case and challenge the benefit realization.
• Deploy previous lessons learned output and feedback to drive continuous improvement.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.