Transportation General Manager II

DHL Supply Chain is seeking a proven transportation leader to serve as a Transportation General Manager. for our site in Wilkes Barre, PA area. Candidates should possess General Manager, Site Manager, or Senior Operations Manager-level experience within a 3PL, dedicated transportation, fleet, or distribution environment. This position is accountable for site P&L, customer relationships, safety, operational performance, and team development while driving continuous improvement and service excellence across the transportation operation. 

Transportation experience and experience leading drivers are required. Experience with dedicated delivery operations is highly preferred.

The Transportation General Manager II role has a national salary range of $105,000 - $135,000

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

This role will manage the daily activities of all transportation functions at the site level, while working to maximize the weekly, monthly, and annual performance of the site by providing leadership while focusing on customer requirements, labor management, freight optimization, equipment allocation, positive workforce motivation, individual development and succession planning.

• Ensure customer/vendor contract requirements are administered and enforced.

• Maximize the performance of the site inventory management system to ensure: Care, custody, and control of customer inventory, Productivity and space utilization (efficient product placement, etc.), Accuracy (to floor and customer book), Proper utilization of information technology

• Ensure a safe, secure, clean and fair work environment for associates.

• Implement associate performance reviews, individual development plans and succession plans.

• Ensure site operates to the routines outlined in the site interaction matrix and standard operating procedures.

• Ensure company policies are communicated, administered, and enforced (i.e., accounting, operational, regulatory, and administrative).

• Take an active leadership role in managing turnover to the appropriate level (among hourly and management staff).

• Ensure associates and supervisory staff have proper access to the necessary tools to perform their assigned duties and that the tools are routinely accounted for and adequately maintained.

• Oversee execution of workshop action plans, projects and best practice sharing / implementation.

• Develop/achieve budget(s), revenue, profit (P&L) for site, and review agreed upon budget with client.

• Follow established Customer Billing SOP, as well as ensure associates at facility are properly trained in creation/submission of invoices to customer.

• Develop/achieve the annual site operating plan and goals; review plans and goals with client.

• Monitor service levels and customer satisfaction to ensure performance meets customer/vendor, and DHL Supply Chain (balanced scorecard) contractual requirements. Report on performance measures.

• Lead and provide direction to site workload planning and volume forecasting (i.e., staffing, equipment, space).

• Bachelor’s degree or equivalent experience, required

• 2-3 years logistics industry experience, required

• 5-7 years experience in supervisory/management role, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.