(English C1) Customer Support Consultant, hospitality (remote)

Costa RicaCosta Rica·San JoséRemoteContractmid
OtherConsultant
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Quick Summary

Key Responsibilities

Deliver outstanding customer support via phone calls, chats,

Technical Tools
OtherConsultant

Responsibilities

~1 min read
  • →Deliver outstanding customer support via phone calls, chats, and emails;
  • →Build strong and lasting customer relationships;
  • →Keep up with evolving tools and technology;
  • →Handle sensitive customer data with care and security;
  • →Apply the latest and greatest customer happiness practices;
  • →Maintain deep understanding of client solutions and meet KPI;
  • →Communicate with developers and cross-functional specialists.

Requirements

~1 min read
  • Excellent English skills (C1 for both spoken and written);
  • At least 6-12 months of experience in a customer support role;
  • Strong analytical thinking and research skills;
  • Experience in travel industry;
  • Positive, proactive and responsible attitude;
  • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Nice to Have

~1 min read
  • Experience in hospitality.

What We Offer

~2 min read
✓Flexible schedule;
✓Opportunity to cooperate fully remotely;
✓Inclusive international environment;
✓Compensation in USD;
✓Rewards for referring friends;
✓Balance between project workload and personal time, but also – internal health policy;
✓Responsive leadership interested in your development and long-lasting cooperation;
✓Greenhouse conditions for self-development;
✓A culture built on trust, with no time-tracking requirements.

Location & Eligibility

Where is the job
San José, Costa Rica
Remote within one country

About this job

Posted
24 days ago
Employer
has 62 open jobs on Jobera in 57 countries.

Listing Details

Posted
September 29, 2026
First seen
September 29, 2026
Last seen
October 22, 2026

Posting Health

Days active
23
Repost count
0
Trust Level
38%
Scored at
October 23, 2026

Signal breakdown

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SupportYourApp has become an industry leader for premium outsourced support services.

Employees
1,001-5,000
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(English C1) Customer Support Consultant, hospitality (remote)