(Fluent English) Customer Support Consultant (remotely)
Other
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Quick Summary
Key Responsibilities
Deliver outstanding customer support via chat,
Requirements Summary
Excellent English skills (C1 for both spoken and written); At least 1 year of experience in a customer support role; CRM experience, preferrably with Freshdesk; Strong troubleshooting skills,
Technical Tools
Other
Responsibilities
~1 min read- →Deliver outstanding customer support via chat, phone calls and emails;
- →Build strong and lasting customer relationships;
- →Keep up with evolving tools and technology;
- →Handle sensitive customer data with care and security;
- →Apply the latest and greatest customer happiness practices;
- →Maintain deep understanding of client solutions and meet KPI;
- →Communicate with developers and cross-functional specialists.
Requirements
~1 min read- Excellent English skills (C1 for both spoken and written);
- At least 1 year of experience in a customer support role;
- CRM experience, preferrably with Freshdesk;
- Strong troubleshooting skills, with the ability to identify issues and find effective solutions;
- Analytical mindset and the ability to interpret information to make sound decisions;
- Proficiency with Google Workspace (Gmail, Docs, Sheets, Drive);
- Strong attention to detail;
- A team player with a positive, proactive approach;
- Personal laptop or computer (Mac: minimum M1/Intel i7 7+ Gen; Windows: Ryzen 3+ Gen 3100+/Intel i5+ Gen 8+ & least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
What We Offer
~2 min read✓Fixed schedule: Wednesday–Sunday, 5 PM–1 AM UTC;
✓Opportunity to cooperate fully remotely;
✓Inclusive international environment;
✓Compensation in USD;
✓Rewards for referring friends;
✓Balance between project workload and personal time, but also – internal health policy;
✓Responsive leadership interested in your growth and long-lasting cooperation;
✓Greenhouse conditions for self-development;
✓A culture built on trust, with no time-tracking requirements.
Location & Eligibility
Where is the job
Salto, Uruguay
Remote within one country
About this job
- Posted
- Today
Listing Details
- Posted
- November 6, 2026
- First seen
- November 6, 2026
- Last seen
- November 6, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 70%
- Scored at
- November 6, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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