(fluent English & Spanish) Customer Support Consultant, Night Shift (remote)
Other
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Quick Summary
Key Responsibilities
Deliver outstanding customer support via phone,
Technical Tools
Other
Responsibilities
~1 min read- →Deliver outstanding customer support via phone, emails and chats;
- →Address customer inquiries;
- →Manage and resolve customer support tickets via Freshdesk;
- →Apply the latest and greatest customer happiness practices;
- →Maintain deep understanding of client solutions and meet KPIs;
Requirements
~1 min read- Excellent English and Spanish communication skills (at least C1 for both speaking and writing);
- At least 1 year of experience in customer support role;
- Strong communication and problem-solving skills;
- Strong analytical thinking and research skills;
- Positive, proactive and responsible attitude;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Nice to Have
~1 min read- Experience working in logistics or transportation industry;
- Experience with CRM systems.
What We Offer
~2 min read✓Fixed schedule: Monday to Friday, from 11 AM to 7 PM GMT+3;
✓Opportunity to cooperate fully remotely;
✓Inclusive international environment;
✓Compensation in USD;
✓Rewards for referring friends;
✓Balance between project workload and personal time, but also – internal health policy;
✓Responsive leadership interested in your development and long-lasting cooperation;
✓Greenhouse conditions for self-development;
✓A culture built on trust, with no time-tracking requirements.
Location & Eligibility
Where is the job
Buenos Aires, Argentina
Remote within one country
About this job
- Posted
- 1 day ago
Listing Details
- Posted
- October 15, 2026
- First seen
- October 15, 2026
- Last seen
- October 15, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 76%
- Scored at
- October 16, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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