Service Supervisor 3

Job Description

The Service Supervisor 3 is an individual that has been a Service Supervisor 2 for at least 6 months, has 
successfully completed all training requirements, and has been deemed competent by line management in 
accordance with the Training and Career Development Program.

This position includes well site customer interface, job execution, well site management, equipment set up, 
trouble shooting and breakdown of equipment sent out to various customer locations. The SS 3 must correctly 
and safely operate and install Supreme Services Pumping Divisions products in a safe and environmentally 
conscious manner. The SS 3 must have a competent understanding of pump components and associated 
equipment to include experience in preparation and assembly of pumps and all necessary components as per 
customer specifications. The SS 3 must be able to perform the above duties while adhering to all of the policies 
and procedures included in the Safety and Quality Management Systems of Supreme Services, Inc. and other 
relevant Pumping procedures. The objective for the Service Supervisor 3 is to work his/her way into the 
General Service Supervisor position within 12 months’ time frame.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Receives and follows oral or written instructions to output completed projects.
• Loads and unloads material onto or from pallets or baskets by hand, or using alternative lifting equipment. 
• Operates powered industrial truck (Forklift) to stage and/or move Pumps and miscellaneous equipment 
throughout the facility.
• Coordinates Pump components from job return, to repair, to stock and reassembly for subsequent job 
requirements.
• Hydrostatically test all Pumps and associated components.
• Attaches identifying tags or labels to materials and distributes to proper staging area.
• Applies knowledge of understanding and training to inspect material at this phase for completeness and 
conformity to company requirements.
• Travels to customer’s location to assist with equipment setup, job execution, trouble shooting and 
breakdown of equipment upon job completion. 
• Responsible for all related reporting and documenting procedures and chain of command
• Maintains housekeeping of general work area and as directed.
• May be assigned to assist in other work areas as job demands dictate.
• May perform simple adjustments and/or repairs to equipment within work area

OTHER DUTIES AND RESPONSIBILITIES:
• Current CDL and SSI CDL Training
• Participates in Safety and Quality programs
• Complete all Client specific safety and operational related training
• Performs other duties as assigned by Manager.
• Works collaboratively with other employees and all third parties.
• Exemplifies Leadership and professionalism

 QUALIFICATION REQUIREMENTS

• The Service Supervisor 3 position must have a working knowledge of onshore pumping activities and 
proficiency in proper startup of equipment, initiation of pumping, switching tanks, maintaining 
proper rates and pressures as per job requirements. 
• Must be able to respond safely and effectively to changes in well bore conditions causing a direct 
impact on the operation. 
• Facilitates the logistics of pumping equipment with Client to ensure compliance to Preventive 
Maintenance Program
• Has complete oversight of ensuring the operation is conducted according to SSI standards and any 
other government regulations that are applicable.
• Maintains accurate inventory of all chemicals on location belonging to or provided by Supreme 
Services. 
• Accurately prepares job tickets on location to ensure that daily costs are properly tracked.
• Ensure proper completion of Job Packet
• Will have attended formalized software training for programs used to monitor and record critical job 
parameters during operations.

PHYSICAL REQUIREMENTS
• Heavy Work classification; Maximum 100 lbs. lifting; carrying objects up to 50 lbs.
• Extended periods of sitting, standing, stooping, bending, kneeling and reaching.
• Push / Pull while exerting manual force.
• Manually tightens or loosens screw type connections using overhand swing of 5 lb. – 10 lb. mull.
• Repetitive motions and manual handling of material above or below shoulder height.
• Works at a rapid pace.
• Ability to clearly communicate and command of the English language.
• Repeated ascending/descending stairs and ladders.
• Tasks requiring elevated levels of manual dexterity.
• Participating in emergency response drills.
• Driving alone, for prolonged periods, or in severe weather.

ENVIRONMENTAL EXPOSURES:
• Working in temperature extremes.
• Noise and requirement to wear hearing protection.
• Working near moving equipment.
• Wearing safety equipment (dust masks, respirators, escape hoods, etc.)
• Working extended hours and/or irregular shifts
• Ultraviolet radiation (e.g. sun or flares)
• Working near NORM or Extremely Low Frequency magnetic, Radio wave/Microwave Radiation
• Working on vibrating surfaces
• Working around hydrocarbon/chemical agents
• Working with hydrogen sulfide gas (H2S)
• Working around insects and poisonous snakes

ENVIRONMENTAL OR REMOTE LOCATION CONSTRAINTS:
• Limited medical facilities and access to medical care
• Time for transport to hospital facilities may exceed 2 hours, even in an emergency.
• Isolation from family and friends with increased difficulty in managing routine family matters.
• Work constitutes a high-risk environment.
• Transportation by helicopter or EMS vehicle and the potential for emergency evacuation Shared quarters 
(potential for sleep disturbance)