Groomer - (PT) Venetian Pet Hospital

The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation.

• Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to clients’ instructions and adhering to breed standards and company policies and procedures
• Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and hospital management
• Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament

• Interact professionally and effectively with clients, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide a timely resolution to questions or concerns
• Educate and provide custom recommendations to clients on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
• Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties and in adherence to Venetian Animal Hospital hygiene and sanitation policies.
• Utilize knowledge and understanding of the Hospital’s grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained. 

• Previous experience as a professional groomer
• High-school diploma or GED preferred, though not required
• Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations.
• Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon
• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Genuine passion for animals
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
• Strong verbal and written communication skills for interactions with clients and hospital team members
• Capable of handling pets of all sizes and temperaments with care and empathy
• Must have familiarity with animal behavior to determine an animal's behavior and use techniques to keep them calm and safe

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. The work environment can be noisy and wet.