Training Apprentice

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

You will be a part of the People team and report to Anne, our HR Director. Our people team is a key pillar to Swan's success and includes HR, Recruitment, and Office Management. Your role will make you the go-to expert for all training topics within the HR team, owning the full training lifecycle for our ~350 Swanees.

✨ Your mission:

You will be the primary contact and coordinator for all external training organizations operating at Swan:

• The language training provider

• The management training partner

• The mental health and well-being training provider

• The mandatory safety training providers

• Build and manage the annual training calendar: plan and schedule all sessions

• Participate in the design of training modules alongside providers and internal facilitators

• Send all invitations and manage participant communications ahead of each session

• Systematically organize post-training satisfaction surveys after each session

• Analyze survey results and continuously improve training quality

• Maintain live, permanent reporting on training activity: number of employees trained, internal vs. external ratio, costs

• Track the training budget and process all purchase requests when contracting with providers

• Produce mandatory statutory training reports and prepare CSE presentations

• Collect and analyze training needs from individual employee performance reviews

• Facilitate arbitration sessions with managers and HR: validate or reject training requests within the allocated budget

• Communicate validated training decisions to all employees

• Drive the full deployment of the validated annual training plan

• Serve as the key reference point for all internal trainers (nearly 50% of modules are delivered by internal facilitators)

• Keep all training documentation up to date in the Notion knowledge base, accessible to all Swanees

• You are a student in a Master's degree (business school, HR, L&D...) and you are looking for at least 1 year of apprenticeship

• A 30-min call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• Hiring Manager Interview with Anne (60 min)

• Case study with 2 members of the HR Team

• Last interview: Onsite meet and greet with the Team