Senior Forward Deployed Engineer

United States·San Franciscofull-timesenior

OtherForward Deployed Engineer

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Quick Summary

Overview

Senior Forward Deployed Engineer | Voice AI Startup About the Company Our client is a fast-growing Y Combinator-backed Voice AI startup transforming sales, support, and customer engagement.

Technical Tools

OtherForward Deployed Engineer

Senior Forward Deployed Engineer | Voice AI Startup

About the Company Our client is a fast-growing Y Combinator-backed Voice AI startup transforming sales, support, and customer engagement. With $5M in seed funding and approaching $35M ARR, achieved with just 20 people, they're building the standard for voice automation at scale.

The Role As a Senior Forward Deployed Engineer, you'll embed directly with enterprise clients to deliver production-ready voice AI solutions end-to-end. You'll be the bridge between technical and non-technical stakeholders, driving adoption, shaping the platform through field insights, and becoming a go-to expert on building with voice AI and LLM-powered systems.

Key Responsibilities

Lead full project delivery using a cutting-edge voice agent platform — from prototyping through to production — communicating progress and risks clearly throughout
Build full-stack integrations (Python, JavaScript) with enterprise tools including CRMs, ERPs, and scheduling systems
Partner with sales to gather requirements, prototype demos, and present system designs to clients
Develop deep expertise in voice AI solutions, including LLM prompting strategies and best practices
Scope projects, resolve blockers, and keep cross-functional teams aligned with concise, effective updates
Codify reusable patterns into tools or platform components
Translate field feedback into actionable product and GTM recommendations

Requirements

2+ years in a customer-facing technical role — Solutions Engineering, Technical PM, Customer Success/Support Engineering, or founder experience
Exceptional communication skills, including the ability to explain complex technical concepts to non-technical audiences
Proven track record delivering systems in fast-paced, ambiguous environments
Production-grade coding ability in Python, JavaScript, or equivalent
Working knowledge of LLM-powered systems and their UX implications
Proactive risk management and the ability to maintain momentum under pressure

Compensation & Benefits

Salary: $180K – $250K
Equity provided
Location: Redwood City, CA
Schedule: Full-time, 70 hrs/week (50 onsite + 20 remote, flexible hours)
Location: Redwood City, CA
100% medical, dental, vision coverage
Unlimited meals and snacks
Gym, internet, cellphone and commute reimbursement
Visa sponsorship available (H1B, TN, L-1, E-3, F-1, O-1)

Interview Process

Recruiter intro call (15 min)
Technical phone interview — live coding on CoderPad (45 min)
Onsite/virtual interviews (2–3 hrs): Communication, Architecture Case, and Problem-Solving rounds