13mo ago

Strategic Projects Lead

United States·Nashvillefull-timelead

OtherStrategic Projects Lead

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Quick Summary

Key Responsibilities

Own end-to-end delivery of client projects, ensuring deadlines are met and relationships stay strong. Customer Success: Serve as the primary point of contact for clients,

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OtherStrategic Projects Lead

Strategic Projects Lead
Location: Nashville, TN
Travel: ~10%
Role Type: Full-time, Individual Contributor

Synquery is a fast-growing AI research company that is disrupting how organizations access and scale human expertise. Backed by top-tier venture capital firms, we partner with leading consulting firms and investors to unlock new ways of working. Our culture values speed, entrepreneurial thinking, and the drive to win. As we continue our rapid growth, we’re looking for exceptional people who want to grow into leadership roles and help shape the future of AI in business.

We’re hiring an ambitious Strategic Projects Lead to join our team. In this role, you’ll manage client-facing projects, drive expert recruiting initiatives, and help push forward new products and initiatives.

This is a unique opportunity for someone who thrives at the intersection of client service, customer success, and operational execution. You’ll work closely with clients, experts, and internal teams to deliver seamless experiences.

Responsibilities

~1 min read

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Client Project Management: Own end-to-end delivery of client projects, ensuring deadlines are met and relationships stay strong.
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Customer Success: Serve as the primary point of contact for clients, keeping communication clear and expectations aligned.
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Marketplace Management: Leverage AI agents to engage Synquery's panel of top-tier subject matter experts that support client research.
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Cross-Functional Collaboration: Translate client needs into operational strategies that leverage Synquery’s capabilities.

Education: Bachelor’s degree from a top academic institution.
Client-Facing Experience: Prior experience in client service, project management, consulting, or account management.
Entrepreneurial Mindset: A fast learner who thrives in ambiguity, takes initiative, and enjoys building zero-to-one solutions.
Strong Communication: Ability to present ideas clearly, manage stakeholders, and drive projects forward confidently.
Location: Nashville or Boston preferred