Learning and Development Practitioner

takealot.com, South Africa's leading online retailer, is looking for a highly talented Learning and Development Practitioner  to join our team in Cape Town

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

The L&D Practitioner plays a pivotal role in driving the continuous growth and skill development of our workforce. With a primary focus on training delivery, facilitation, and learner support, this role is responsible for the end-to-end design, development, and execution of innovative learning programs. The facilitator will champion blended learning experiences, manage comprehensive mentorship frameworks for interns and graduates, and collaborate closely with business leaders to ensure all L&D initiatives deliver measurable impact and ROI.

• Design, develop, and deliver innovative learning programs, curricula, and training materials tailored to organizational needs.
• Create and facilitate engaging blended learning experiences, utilizing digital platforms, face-to-face workshops, and the Prosus Academy.
• Deliver dynamic virtual and in-person training sessions that foster an interactive and inclusive learning environment.

• Conduct comprehensive training needs analysis and skills gap assessments across various business units.
• Develop robust assessment tools and evaluation frameworks to measure learning transfer.
• Evaluate, measure, and report on the Return on Investment (ROI) and overall impact of training programmes.

• Manage the end-to-end project lifecycle for key L&D initiatives.
• Coordinate resources, timelines, and budgets for L&D projects, ensuring milestones and deliverables are met.
• Maintain detailed project documentation and generate monthly/quarterly L&D progress reports.

• Design, implement, and oversee dedicated intern and graduate development programs.
• Provide ongoing mentoring, one-on-one guidance, and conduct group coaching sessions.
• Create and maintain structured mentorship frameworks to support early-career talent.

• Collaborate strategically with HR, leadership, and business units to align learning interventions with business objectives.
• Evaluate, select, and manage relationships with external training providers and vendors.
• Ensure accurate record-keeping and maintain the integrity of Learning Management System (LMS) data.

• A bachelor’s degree in organizational psychology, Human Resource Management, Business Administration, or a closely related discipline. 
• A minimum of 3 to 5 years of proven experience in Learning and Development, with a strong focus on training delivery, instructional design, or a similar capacity.

• Instructional Design: Proven ability to design comprehensive curricula, training materials, and blended learning solutions.
• Facilitation Expertise: Strong capability in delivering engaging training sessions across virtual, hybrid, and in-person environments.
• Analytical Skills: Experience in conducting thorough training needs analyses, gap assessments, and evaluating program ROI.
• Project Management: Solid ability to manage multiple L&D projects simultaneously, coordinating timelines, budgets, and resources.
• Technical Proficiency: Experience working with Learning Management Systems (LMS) and digital learning platforms (experience with Prosus Academy is advantageous).
• Coaching & Mentoring: Knowledge of coaching methodologies and experience in developing frameworks for interns or graduates.
• Competencies and Attributes
• Exceptional Communicator: Highly articulate with strong presentation skills; able to convey complex concepts simply and effectively.
• Relationship Builder: Highly collaborative with the ability to influence and partner effectively with HR, leadership, and external vendors.
• Learner-Centric & Empathetic: A genuine passion for people development, fostering self-discovery, and supporting continuous learning.
• Adaptable & Agile: Flexible in approach, able to pivot training methods to suit diverse audiences and rapidly changing business environments.
• Detail-Oriented & Organized: Meticulous in maintaining project documentation, LMS data integrity, and tracking milestones.
• Analytical Thinker: Data-driven mindset with the ability to translate learning metrics and feedback into actionable improvements.