Library Supervisor

What We Want

We are seeking a dependable and leadership-minded Library Supervisor to assist in the daily operations and supervision of the Library Shelving Unit student employees in a rapidly changing and complex environment.  The Supervisor performs all tasks related to shelving operations at the TAMU Libraries. In this role, you will be responsible for hiring, promoting, terminating, evaluating, training, coaching, directing workflow, and monitoring the performance of all student employees. If you are an organized, proactive, and detail-oriented professional, we strongly encourage you to apply.

What You Need to Know

• Must be able to adjust schedule on an occasional basis to help cover in the event of an emergency.
• Must be able to work Monday - Friday, 8 am to 5 pm with a one-hour lunch.

Essential Duties/Tasks

• Supervision - Responsible for the recruitment process, which includes posting job, screening and hiring, onboarding, and training new student employees. Provides guidance, coaching, and regular feedback to enhance their performance. Establishes and upholds clear expectations and standards of behavior to maintain a professional work environment. Evaluates student employee performance to identify strengths and areas for improvement.  Addresses any disciplinary matters when necessary. Schedules, assigns, monitors, and adjusts the workflow of student employees in the Shelving Unit, ensuring that tasks are completed efficiently. Checks and approves timesheets, ensuring timely completion and submission to maintain accurate staffing records and control budget expenditures. Ensures that there are enough student employees to staff the Shelving Unit fully and operationally during library open hours.
• Shelving Unit Operation - Assists the Unit Manager with various administrative tasks and providing backup support when the manager is absent. Monitors the Shelving’s Share email accounts and list-serves, addressing inquiries related to procedures and policies of the shelving unit to ensure clear communication and understanding among staff and patrons. Ensures that all library materials, across various formats, are correctly shelved in collections throughout the Texas A&M University Library, facilitating easy and timely access for users. Resolves and documents any procedural or service-related problems to improve overall customer experience. Guides library patrons in effectively utilizing library resources and addressing general inquiries about library policies. Oversees the execution of a comprehensive shelf-reading system to ensure that all materials are organized correctly in call number order, maintaining an orderly library environment. Collaborates with other library staff to facilitate stack shifting for maximizing the availability of books and bound journals, enhancing user access to resources. Ensures a safe work environment.
• Monitoring and Reporting - Reports and documents all emergencies and incidents to the Library Shelving Manager, ensuring that safety protocols are followed, and responsive actions are taken. Assists with budget preparation and monitors discrepancies. Researches and gathers information for projects, developing reports based on the library’s needs. Ensures that the student employee budget is utilized properly and not over-expended, maintaining fiscal responsibility within the unit. Collects and reports usage data for statistical analysis. Produces and manages computer-generated forms necessary for scheduling and timesheets to ensure efficient operations. Monitors shelving unit supply needs, makes purchase requests as necessary. 
• Planning - Assists the Library Shelving Manager in developing strategic planning initiatives that involve conducting risk assessments and establishing both long-term and short-term project goals to align with the library’s objectives. Plans and oversees a comprehensive shelf-reading and stack-shifting system to ensure library materials are organized by call number and readily accessible to users.

Qualifications

• Three or more years of related supervisory experience in a public, academic, or specialized library or archive.
• Experience as a supervisor of staff or students.
• Knowledge of academic library functions at an advanced level.
• Prior experience in a Shelving unit.
• Ability to read Library of Congress and SuDocs call numbers.
• Thorough knowledge of library services and interrelationships between units.
• Strong communications, planning, and interpersonal skills.
• Knowledge of Office 365, Google Docs, Teams, SharePoint.

• Flexibility to adapt to a range of physical activities, including working in narrow aisles and involving bending, reaching, stretching, stooping, and lifting activities as well as standing for extended period of time.
• Extensive walking.
• Prolonged periods of sitting and ability to perform repetitive typing tasks.
• Ability to move medium weight boxes, books, heavy book truck or similar items.
• Ability to handle material which can contain dust or microscopic mold spores. 

Who We Are

The Libraries are the indispensable hub of discovery, learning and creativity with the teaching and research that goes on in the colleges and academic departments. We offer rich and extraordinary collections at the University Libraries. The Libraries resources and services enable and support the University missions of teaching, research, and service. Learn more about our various libraries at https://library.tamu.edu

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums  

• 12-15 days of annual paid holidays   

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month  

• Automatic enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time  

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Our Commitment  

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Two years of supervisory experience in a public, academic or specialized library or archive.

• Ability to multitask and work cooperatively with others.
• Knowledge of email, word processing, spreadsheets and complex library online resource searches and/or processing.
• Ability to work in a rapidly changing environment with shifting priorities.
• Ability to communicate with all levels of customers and employees.
• Conflict resolution skills.
• Ability to exercise discretion in interpreting guidelines and decision-making.