Administrator (Mortgages)

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.

The main purpose of the role is to ensure all aspects of administration are carried out with care and attention to detail, adhering to the appropriate policies, procedures and government legislation. The job holder will be required to comply with the individual conduct rules and meet the Company’s fit and proper standards, which will be assessed on a regular basis. 

You will be joining a fast paced, hardworking and supportive team who also enjoy taking part in activities outside of work.   

As an Administrator in Mortgages at Tandem your focus will be on:

• Checking that intermediaries meet the criteria for submitting mortgage applications to Tandem 
• Flexible approach to ad hoc tasks 
• Manage internal admin system 
• Conduct internal and external phone calls and manage relevant 
• Ensure all system generated letters are sent daily 
• Filing, retrieving, and correctly storing away and scanning (DMS) documents on to accounts 
• Accountability for individual performance and contribution to achieve KPI’s set by the business. 
• Ownership of individual performance and personal 

• Excellent attention to detail and desire to provide excellent customer service 
• Good IT skills and comfortable using various systems
• Exceptional written and oral communication skills 
• Good organisational and time management skills 
• The ability to work on your own initiative 
• Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines  

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.